QA Manager

About Us:

The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it’s not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.
 

Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide. 
 

To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software that runs business. By combining software and payment technology, Planet’s creating a world of connected commerce, that makes payments feel good.  
 

We’re growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we’ve the financial capital and expertise to grow our capabilities and reach through acquisition. 

Role Overview:

The Quality Assurance manager will lead the testing effort for their software delivery team(s), working closely with other Product and Technology leaders to understand team and project testing requirements for the delivery of key features for our existing and new software products.

• The QA manager will report to the Tax Free domain QA Manager and they will be responsible for line management of other QA testers in those teams.
• As a line manager, they will participate in company goal and performance appraisal procedures and help set learning and development targets for their team members.
• The QA manager will coordinate with other delivery teams to ensure a necessary standard of quality software release, this will involve oversight of team testing; manual, automation, regression as well as end-to-end system sign-off where applicable.
• The QA manager will maintain and improve product quality by developing quality assurance plans and preparing documentation and reports by collecting, analyzing, and creating action plans regarding information and trends.
• The QA manager will conduct hiring processes, when necessary, by identifying suitable candidates, applying assessments, reviewing the results and running interviews.

Key result areas

• Contribute to Technical Governance and represent testing, automation & Quality standards.
• Team management duties for QA testers. Performance reviews, learning and development and other KPI goals.
• Maintain necessary quality standards for the software delivery team. Document and communicate these as required.
• Coordinate Release Sign-off with other QA, Development & IT service mgmt. leaders.
• Represent and drive QA enablers on technology roadmap and deliverables
• Be responsible for test environment and test data coordination with other QA leadership
• Maintain and improve test automation coverage for existing and newly developed software systems in line with chosen tools and methodologies.
• Define test plans to ensure timely delivery of projects and features necessary to meet customer requirements and timelines.
• Have oversight and peer review of test case standards within the team.
• Provide testing effort estimation as required to allow for forecasting of product and technology roadmaps.        

Who you are:

• BSc/BA in computer science, engineering or relevant field.
• 10+ years of experience in software quality assurance, with at least 5 years in a leadership role.
• Experience managing cross-functional teams in an agile environment.
• JIRA or equivalent.
• Test Management & Automation tools (xRay, TestRail, Tosca, Jenkins)

What you will need to bring to Planet:

• Superior analytical and problem-solving capabilities
• Strong leadership skills, ability to teach and mentor
• Strong strategic and business mindset
• Excellent organizational skills
• Outstanding communication and interpersonal abilities
• Ability to communicate with personnel at all levels across the organization and to comprehend global business initiatives
• Expertise in IT development, integration, delivery, and maintenance experience in a global and fast-growth environment.

Why Planet :

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.