The Globalize group is supporting the company developing several tools and integration between the global systems (Service hub, Salesforce, Workday, etc.). You will be responsible for ensuring that the software created by the developers is fit for purpose and any bug is removed within the software before it gets deployed to everyday user. You will also be responsible for support the end-users through the Jira Service Desk platform, providing help, documentation and escalating the issues to the Development Team.
- Test Planning and Design: Develop comprehensive test plans, strategies, and test cases to cover various scenarios and ensure thorough testing of our software.
- Test Execution: Execute test cases manually and using automation tools to identify defects and verify their resolution.
- Defect Tracking and Reporting: Track and report defects using a bug tracking system, providing detailed information and reproducing steps.
- Automation: Develop and maintain automated test scripts using appropriate tools to improve efficiency and test coverage.
- Performance Testing: Conduct performance testing to evaluate the scalability, responsiveness, and stability of our applications.
- Regression Testing: Perform regression testing to ensure that new changes do not introduce unintended side effects.
- Collaboration: Work closely with development teams to understand product requirements and provide feedback on product quality.
- Continuous Improvement: Identify opportunities to improve testing processes, tools, and methodologies.
- 5+ years of work experience in QA.
- Experience designing and managing test cases
- Comfortable with structured testing methodology (Agile)
- Strong written and verbal communication skills
- Strong knowledge of Atlassian tools (Jira Software, Jira ServiceDesk)
- Bachelor’s degree in computer science, Software Engineering, or a related field.
- Strong understanding of software development methodologies (e.g., Agile, Waterfall).
- Experience with various testing types (e.g., functional, non-functional, integration, system).
- Proficiency in using testing tools and automation frameworks (e.g., Selenium, JMeter).
- Excellent analytical and problem-solving skills.
- Attention to detail and ability to identify and isolate defects.
- Strong communication and interpersonal skills.
- Experience with scripting languages (e.g., Python, JavaScript) is a plus.
Our employees are our most valuable resource; therefore we provide them with a competitive compensation package commensurate with skills and experience, excellent benefits, high level of job satisfaction and a casual and fun work environment.
Keywords International is dedicated to following a well-established Equal Opportunities Policy. We
endeavour to create a workplace which provides for equal opportunities for all employees and
potential employees.
Top Skills
What We Do
Keywords Studios is an international technical and creative services provider to the global video games industry and beyond.
We bring to life digital content that entertains, connects, challenges and educates people worldwide.
Established in 1998, and now with more than 65 facilities in 22 countries strategically located in Asia, the Americas, Australia and Europe, we provide integrated art creation, marketing services, software engineering, testing, localization, audio and customer care services across more than 50 languages and 16 games platforms to a blue-chip client base of more than 950 clients across the globe.
