Publication and Content Coordinator (FT- 1 FTE)

Marketing and Communications

Position Summary:

The Marketing Publication & Content Coordinator reports to the System Manager of External Communications and works closely with the team to deliver the most up-to-date information using Bozeman Health brand standards while promoting our system’s mission, vision, and values. This position will contribute to proactively telling stories about Bozeman Health’s care teams, programs, and efforts to positively impact our community. Additionally, this position is responsible for overseeing the outsourcing of print publications and contributing to other forms of internal and external communications for the health system. Specifically, managing and executing email marketing campaigns, crafting engaging content for both internal and external audiences, and coordinating print production with external vendors. This role will assist with implementing key strategic initiatives to help service lines optimize their patient communication methods and achieve outcome goals.

Minimum Qualifications:

• Bachelor’s degree in marketing, communications, journalism or equivalent field.
• Four (4) years of relevant experience in copywriting, editing, and creating communications materials. 
• One (1) year prior experience managing external vendors, negotiating orders / agreements / prices, and coordinating timelines
• Experience using Customer Relationship Management (CRM) and email marketing tools (examples: Asana, Monday, Trello)
• Preferred: Experience in health care communications

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

Copywriting and Editing:

• Assist with copywriting and content creation.
• Strong attention to detail with keen eye to fix grammar, punctuation, and spelling errors.
• Maintain Bozeman Health brand standards and internal writing style using AP style.
• Plan, create, and execute targeted email marketing campaigns using our CRM platform, ensuring effective segmentation, personalization, and performance tracking.

Vendor Relationships and Customer Service:

• Work closely with external print vendors and negotiate prices when needed within budgetary guidelines.
• Problem solve print timing and/or quality issues.
• Utilize a collaborative and consultative style with internal Bozeman Health stakeholders.

Reporting and Analytics

• Track and analyze the effectiveness of print and digital media communication materials.
• Generate reports on cost, efficiency, and distribution.

Knowledge, Skills and Abilities

• Demonstrates sound judgment, patience, and maintains a professional demeanor at all times
• Exercises tact, discretion, sensitivity, and maintains confidentiality
• Performs essential job functions successfully in a busy and stressful environment
• Learns current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyzes, organizes, and prioritizes work while meeting multiple deadlines

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination.Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses.*Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

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