Public Affairs - Account Manager // Rheolwr Cyfrif – Materion Cyhoeddus

Location: Cardiff / Caerdydd 

Working Pattern: Full time, hybrid working (3 days in office, 2 days flexible)   

About Grayling UK 

Our people are in equal parts exceptional professionals and wonderful human beings.  

We’ve created a culture that champions personal growth and development, empowering everyone to be creative, innovative and enjoy their work. Your growth is our priority because when you thrive, so do we.  

We’re serious about our work but never about ourselves, so if you’re looking for your next move, and are passionate about Public Affairs, you’ve come to the right place! 

We’re very proud of our track record in Wales; we’ve been operating here for twenty-five years.  Our Public Affairs team won the PRCA Polimonitor “Consultancy Campaign of the Year” award for our work with Stena Line on the Anglesey Freeport and we have an excellent track record of delivering positive change for our clients. 

Across the wider UK, we’ve won PR Week's Award for the Best Proactive Lobbying Campaign on an Issue or Cause for our work with Bumble to criminalise cyber-flashing. This year, we are also excited to have been shortlisted for the PR Week Corporate Affairs Awards in the “Best Agency – Public Affairs” category and for “Large Agency of the Year” at the PR Week People and Places Awards!  

The day to day 

We’re looking for an Account Manager to join our award-winning public affairs practice, where you’ll have the opportunity to work on flagship client accounts both in Wales and across the wider UK. You'll be working for some of the country’s most recognisable organisations (a full list of our clients can be found on the Public Affairs Board Register). 

Our client base covers a broad range of sectors, including energy, transport, technology, food and drink, telecoms and housing.  As a core part of our wider UK public affairs team, you’ll have the opportunity to work on client accounts across our network and collaborate with our teams in London and elsewhere in the UK.   

 The role, based in our newly refurbished office in the heart of Cardiff, will require excellent political knowledge and judgement of the political landscape in Wales and the wider UK, including a sound understanding of parliamentary process and procedure. This will be an active client-facing role, so the successful candidate must also have a proven track record of advising senior executives, politicians or decision-makers in previous roles. Excellent communication and presentation skills are essential. The ability to speak Welsh would also be desirable but not essential.  

As Account Manager your responsibilities will include: 

• Account management of top public affairs accounts across the Senedd and in Westminster  
• Acting as a day-to-day point of contact for clients  
• Supporting Grayling’s senior team to provide strategic political guidance to our clients  
• Attending and contributing to client meetings  
• Drafting political briefing notes and parliamentary correspondence  
• Managing the organisation of client events and parliamentary receptions  
• Contributing to our departmental marketing strategy and set-piece Grayling events  
• Playing an active role in pitching to secure new business opportunities  
• Supporting Account Executives/Senior Account Executives in the delivery of their roles  
• Connecting with colleagues from across the global Grayling network, leveraging opportunities to work together to enhance professional development and learning   
• Managing personal and team time meticulously, identifying and resolving time-based issues effectively, as well as assisting junior staff in managing their workloads  

 About you  

• Previous agency or in-house experience within a public affairs team is essential 
• A proven track record of working in a client-facing role with experience of advising senior executives, politicians or decision-makers  
• Strong understanding of politics, politicians and political processes in Wales and in Westminster  
• Digitally savvy  
• A meticulous eye for detail  
• Curious – a desire to learn, improve, apply new knowledge and develop self  
• Excellent written and verbal communication skills   
• Creative thinker and problem solver, with strong judgement   
• Commercially aware and decisive  
• Confident networker   
• Supportive, inspiring and motivational team player  
• Personal drive and passion for the industry  
• Self-aware and able to adapt personal style and approach to clients and team  
• Ability to juggle multiple and changing priorities  
• Experience and understanding of the energy/infrastructure landscape is preferred but is not essential 
• The ability to speak Welsh would be highly desirable  

Our promises to you  

• Flexible working arrangements, including hybrid working & flexi time and 4pm Friday finishes 
• 25 days’ holiday, increasing by one day every year up to 30 days 
• Additional day of leave on your birthday and gifted time off over Christmas 
• A flexible benefits platform that puts you in control—choose from dental, gym, wellbeing initiatives, training, discounts, or even contributions to everyday bills like Netflix, Amazon, and Spotify! 
• Enhanced family-friendly policies 
• Free subscription to Calm app 
• Free breakfasts & fruit 
• An abundance of personal development opportunities, through our internal training programmes.  
• New business and employee referral bonuses 
• Railcard reimbursement 
• Cycle to work scheme 
• Employee Assistance Programme offering a 24/7 confidential advice line 
• Life assurance 

Get to know us 

Grayling is the UK’s best-connected communications agency, working across Consumer, Corporate, and Public Affairs. With nine UK offices and 20+ worldwide, we help brands make an impact through smart thinking, cultural insights, and creative ideas. 

We’ve been on a huge journey in the last year, and have just been shortlisted for PRWeek UK’s brand-new People and Places Awards 2025. 

Our commitment at Grayling is to combine our employees’ unique backgrounds, perspectives and experiences to build a more diverse and inclusive organisation that represents all of us and the businesses we work with.  We encourage applications from people of all backgrounds and will consider all applicants regardless of age, gender identity, ethnicity, religion or belief, sexual orientation, family or parental status, neurodiversity and disability status. If you need any adjustments during the application process, we’re here to help - just let us know.