Company :Highmark Inc.Job Description :
JOB SUMMARY
This job is responsible for the development, writing, planning, design, and delivery of customer-focused requests for proposals and information that supports the organization's strategic sales objectives. The incumbent is responsible for consulting with all levels of management to proactively identify and develop a win strategy that communicates and demonstrate he value of the organization (i.e. products, services, initiatives and overall brand, mission, vision, and strategic direction). The incumbent is responsible to develop project plans within tight deadlines that require cross-functional collaboration and management of interdependencies and/or related activity within the constraint of scope, quality and time. Reviews complex technical information across multiple product lines of business to translate into information that is customized, persuasive, and relatable for clients, consultants, and Partner Plans. Supports sales goals of growth and retention for small, mid-market, national, government clients and expanded Blue partnerships. Solves problems, taking broad perspective to develop innovative solutions that influence the Enterprise's reputation with internal and external customers, and relationships with national consultants and partner plans, with minimal management support.
ESSENTIAL RESPONSIBILITIES
- Develop, plan, research, write, edit, manage, and deliver complex requests for proposals and information. Demonstrate subject-matter knowledge of all lines of business, products and services in order to develop clear and concise messaging and provide subject-matter direction to complete projects and assignments. Solid knowledge of the Organization's distribution channels. Conduct market research, trend analysis to interpret and understand the needs of the customer in order to create a compelling, well-articulated value proposition that aligns the organization's products/services with the customers' healthcare strategy. Write and create compelling, well-articulated value proposition that aligns the Organization's products/services with the customers' health strategy. Tailor product information and positioning that are appropriate for the intended audience that is understandable, persuasive, and customized (written and visual) with targeted, strategic solutions according to project timeliness. Provide quality review of messaging to ensure accuracy, consistency, appropriate position and competitive differentiation.
- Project manage for high exposure , critical impact projects related to sales activity and manage all phases of proposal process. Manage and lead kick-off, work with key stakeholders to drive client strategy and approach. Effectively communicate the RFP strategy to a network of SMEs, copywriters, and creative specialists, to ensure projects are completed in the same "voice," and reflect the strategy that has been developed with sales leaders. Organize, plan, and maintain project plan with tight deadlines. Manage multiple projects simultaneously. Anticipate roadblocks, monitor and evaluate to deliver custom, differentiated, innovative solutions and value proposition proposals that are accurate, on message and brand, by specified deadlines.
- Facilitate strategic planning meetings with all levels of the organization to develop strategy, customized solutions. Includes proactive planning to advance leaders through strategic planning to develop central strategy for RFPs in advance of RFP, during RFP, and/or providing expert market intelligence on RFP trends. Communicate effectively and serve as trusted adviser/consultative partner internally (sales, SMEs, senior leadership) and externally (consultants, Blues Plans) to resolve problems and prioritize solutions.
- Create, research, develop, write, and manage other sales information resources: executive summaries, white papers, factoids, case studies/testimonials, and other ad-hoc requests to be used for sales staff to respond to customer needs in a customized solution-sales driven market.
- Maintain detailed records and facilitate proper record submission for new/updated content for database administrator. Use Sales Tools efficiently and appropriately to provide custom reports. Apply knowledge of graphic standards, brand requirements, to materials, as appropriate, adhering to company policies and procedures.
- Other duties as assigned
EDUCATION
Required
- Bachelor's Degree in Marketing, Journalism, Technical Writing, Public Relations, or English
Substitution
- 6 years of related and progressive experience in lieu of Bachelor's degree
Preferred
- None
EXPERIENCE
Required
- 3 - 5 years of Bid/Proposal Writing, Project Management, Communications, Marketing Communications, or Sales Support experience
Preferred
- 3 -5 years in the Healthcare Industry or Health Insurance Industry
LICENSES OR CERTIFICATIONS
Required
- None
Preferred
- Certified Healthcare Business Consultant (CHBC)
- APMP Certification
- America's Health Insurance Plans (AHIP) Certification
SKILLS
- Microsoft Office
- Communication Skills
- Written & Oral Presentation Skills
- Written Communications
- Consulting
- Creative Briefs & Proposal Writing
- Problem Solving & Decision Making
- RFP Automation Software
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$50,200.00
Pay Range Maximum:
$91,200.00
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Top Skills
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms.
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best.
Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia.
We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions.
We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
