The Proposal Strategy Lead will provide timely and high-quality content development support to the Sales team, focusing on client proposals, case studies, presentation decks, and similar materials. This role involves close collaboration with client-facing stakeholders to ensure all content aligns with branding guidelines and effectively conveys key messages.
Duties and Responsibilities
- End-to-End Deal Management:
- Write, manage, and oversee the design and delivery of client-facing content, ensuring relevance, impact, and alignment with Helpware’s branding.
- Tailor content to resonate with prospective clients by addressing their needs, pain points, and priorities.
- Collaborate with Sales, ensuring checkpoints, content drafts, and deadlines are consistently met.
- Engage with subject matter experts across departments to ensure the accuracy and relevance of technical inputs.
- Regularly update proactive proposals, presentations, and semi-templated materials to maintain relevancy and impact.
- Partner with Information Design to format and design materials that align with Helpware’s evolving branding and design philosophy.
- Knowledge Database Management:
- Maintain and update internal content databases, templated files, and contact lists.
- Ensure up-to-date client and account information is reflected in client-facing materials.
- Keep an updated list of subject matter experts across departments for efficient information flow.
- Stakeholder Management:
- Foster relationships with internal stakeholders to drive collaboration and project success.
- Collaborate closely with fellow Leads and content creators within the Strategic Growth team
This role will report to the Strategic Pursuits Manager
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
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