Proposal Consultant IV

Exemption Status:United States of America (Exempt)

$102,260 - $140,608 - $178,955

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supports project manager and/or proposal manager on opportunity, start-up activities, assignment, draft development; remove barriers, work with individual writers as needed, monitor, and escalate issues, gaps, and red flags
• Leads projects in capacity as project manager based on business needs including project manager duties, documentation and tracking of all proposal milestones and deliverables, scheduling and leading project-related meetings, production, and bid submission
• Identifies proposal requirements requiring solutioning and resolution prior to proposal submission and coordinates with internal stakeholders
• Accountable for creation, implementation, and maintenance of proposal-specific RTM (requirements traceability matrix)
• Actively participates in initial strategic planning/solutioning on each RFP opportunity
• Develops highly complex, responsive proposal responses that are accurate and reflective of the customer’s specific goals and objectives for the most complex subject areas
• Identifies and interviews internal subject matter experts to obtain accurate information for inclusion in proposals based upon requirements and MedImpact’s solution
• Independently researches, writes, edits, and coordinates customized proposal responses (with collaboration and input from key stakeholders) to ensure compliance with RFP, scope of work, and other requirements to ensure alignment with objective criteria tied to point scoring system
• Utilizes proposal knowledgebase and/or prior proposal responses to assist in response development
• Leads peer review process for proposals during color team reviews
• Performs routine quality assurance checks across the proposal development lifecycle 
• Works with proposal manager to produce final materials and electronic media, and ensure compliance with all associated RFP specifications
• Supports recovery writing when a writer has been removed from an opportunity
• Provides superior communication skills with the ability to coach, mentor, and be diplomatic
• Drives for newer, better, and more efficient ways of completing each proposal while seeking opportunities to add value
• Nominates relevant new content created during the RFP process to the FFS internal database team
• Contributes to the development and maintenance of departmental resources such as knowledge bases, process documentation, proposal management tools, and user repositories
• Applies APMP/Shipley proposal development processes/phases
• Owns, completes, and presents internal projects to further enhance the proposal process and deliverables
• Partners with leadership to provide functional training to new employees and in professional development for existing employees

Supervisory Responsibilities                                               

This job has no supervisory responsibilities.

Client Responsibilities

This is an internal and external client- facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; Manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements that follow are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                                               

Bachelor's degree from a four-year college or university, Master’s degree preferred, and a minimum of ten plus (10+) years of related experience in proposal writing, content writing, and/or proposal project management experience required, with eight plus (8+) years’ PBM experience, with a minimum of three plus (3+) years of experience in Medicaid fee for service (FFS) experience strongly preferred. Experience in a complex government proposal environment a plus.

Computer Skills 

Excellent command of Word (including use of styles, tables, TOC, sections, etc.), Excel, PowerPoint, and Outlook, as well as ability/aptitude to work with SharePoint and Web applications for collaboration and tracking activities. Experience with web-based commercially available BD databases (i.e., GovWin, Fed Biz OPS, Federal Procurement Data System, etc.). Experience working with a content database management system (Loopio, Qvidian, Ombud, RFPIO, etc.). Experience utilizing AI at various stages of the proposal process.

Certificates, Licenses, Registrations 

APMP or Shipley certification preferred

Other Skills and Abilities                                                      

Exceptional detail to planning, organizing, facilitating, solutioning, coordinating, and collaborating with various teams to develop and document win themes and key messages; manage documentation and processes, and execute proposals. Ability to adhere to effective and efficient proposal processes is required, including logging/tracking inputs, communicating with team members [internal and external], and drafting/editing text. Ability to develop quality, compliant proposal responses to every RFP requirement, represent a coherent story, and integrate differentiators and win themes. Articulate writing and technical editing skills are important. Additional skills and abilities include:

• Detail-oriented and thorough, with a keen commitment to team collaboration and organizational success
• Proven planning, organization, facilitation, coordination, and collaboration skills
• Highly flexible, with the ability to quickly adapt to evolving situations
• Strong project/time management skills inherent in proposal development
• Respond well under pressure
• Ability to effectively resolve conflicts, with respect for others’ viewpoints and differences
• Ability to build and foster strong relationships with internal stakeholders
• Strong listening skills, with the ability to respond well to questions
• Strong group presentation skills
• Seeks opportunities that promote quality improvement; monitors work to ensure continuous quality
• Ability to work long hours, when required, to attain department and organization goals
• Ability to complete tasks on time and to keep commitments
• Be able to work independently and with a group
• Experienced and thrives in a remote workplace setting

Language Skills                                             

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from internal team members and cross-functional groups within the organization.

Mathematical Skills                                                   

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 

Reasoning Ability                                                      

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Competencies                                                

To perform the job successfully, an individual should demonstrate the following competencies:

Active Listening—Practices active listening skills to understand others’ perspectives, clearly communicates willingness to listen, asks insightful questions, shows sensitivity to non-verbal cues, and seeks to ensure that all relevant concerns are understood and addressed.   

Interpersonal Effectiveness—Demonstrates good people skills by showing a commitment to teamwork, resolving conflicts effectively and with respect for others’ viewpoints, respecting differences and building strong relationships and networks.

Oral Communication—Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; demonstrates group presentation skills; actively participates in meetings.

Written Communication—Writes clearly and concisely; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret complex written information.

Professionalism—Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Quality—Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Adaptability—Adjusts quickly to evolving situations by integrating new information, remaining flexible, recognizing, and implementing necessary changes, and taking advantage of opportunities presented by new developments.

Time Management—Plans effectively to meet target deadlines both internal and external, foresees delays and responds proactively, sets realistic timetables, utilizes time efficiently, and completes projects timely.

Problem Solving—Analyzes problems logically to identify root causes; seeks input from a wide range of sources; asks insightful questions; and formulates effective solutions.

Productivity—Achieves high-quality, concrete results, completing tasks quickly and responding to problems as they arise to ensure deadlines and production goals are met. 

Physical Demands 

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Location 

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.  

Working Hours 

This is an exempt level position requiring one to work the hours needed to get the job done. Therefore, one must have the flexibility to work beyond traditional hours and be able to work nights, weekends, or holidays, as required. This may be changed from time to time to meet the needs of the business. Typical core business hours are from 8 a.m. to 5 p.m., Monday through Friday.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego,
California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/VeteransOSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above
statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.