Projects implementation Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

TSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year.

As part of our growth as a card processor in Latin America, we are looking for a Product Development Manager to be part of our team.

If you are looking for professional development and would like to be part of our amazing growth in Latin America & The Caribbean, apply today and join our award-winning Fortune 500® company!

If you want more reasons for choosing us, we can help you:

• Flexibility to work from home

• People centered environment

• Contact with teams from different countries

• Attractive policy of salary and benefits

What Part Will You Play?

• Provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and expectations resulting in a fully successful implementation.

• Supports higher level analysts working with clients on setups to create system configuration for processing.

• Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to other product and system integration teams for resolution, where appropriate.

• Assists the primary point of contact of a single client on a module or function while becoming familiar with an environment during the conversion/deconversion/start-up process. Participates in new environment set up and builds initial functional Subject Matter Expert (SME) foundation of knowledge and consults with clients/internal groups as needed.

• Learns mapping process while assisting analysts in the validation that mapping is consistent with client configuration plan. Assists in manual field level verifications for multiple events prior to conversion, as directed.

• Builds knowledge of First Occurrence testing (such as: statement drops, loyalty/reward updates, etc. for Issuing; end-to-end test transaction, interchange qualification monitoring, reject validation, etc. for Acquiring) process and helps to document the results, as directed.

• Assists and builds knowledge of client education on system functionality. Trains and assists with the transition process to long term daily support.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: Major in Business or Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree, TSYS systems or industry related experience strongly preferred.

• Project management skills and previous experience in project implementation is beneficial.

• Advanced English level.

Position is only open to Mexico City, Mexico location. Candidates must live locally to the area. Candidate will work a Hybrid work model of 2-3 days in office.

The position is not open to Sponsorship now or anytime in the future.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].