Project Tech Manager

Company Description

UFG, Inc.
Project Tech Manager

Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.

For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.

Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.

This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.

Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.

Job Description

United Franchise Group is seeking a dynamic and experienced Project Tech Manager to lead our technological initiatives and drive innovation across our franchise brands. The Project Tech Manager will be responsible for developing, managing and implementing strategic technology solutions that align with the company's goals and enhance franchisee operational efficiency. This is a unique opportunity to join a reputable organization and play a pivotal role in shaping the future of our technology landscape.

Responsibilities:

• Develop and execute a comprehensive technology strategy in alignment with the company's objectives and growth plans for a multi-unit restaurant/food franchise.
• Lead a team of tech professionals, providing guidance, mentorship, and support to ensure optimal performance and productivity.
• Evaluate emerging technologies and trends to identify opportunities for innovation and competitive advantage.
• Project manage and launch brand-specific initiatives (POS, CRM, ERP) and liaison with vendors and partners.
• Manage vendor relationships and third-party service providers to ensure quality, cost-effective delivery of services and support.
• Stay informed about industry developments, best practices, and regulatory requirements to inform decision-making and mitigate risks.

Qualifications

• Bachelor’s degree in computer science, business administration, or related fields; master’s degree preferred.
• Minimum of 5 years of experience in a senior leadership role within tech & business, preferably in a franchising or multi-unit retail environment.
• Food Industry experience a must (onboarding/integration/migration with Toast, ezCater, Olo, Punchh)
• Proven track record of successfully managing complex projects from conception to implementation, within budget and schedule constraints.
• Strong leadership and communication skills, with the ability to inspire and motivate teams to achieve goals and foster a collaborative work environment.
• Deep understanding of tech infrastructure, network architecture, cloud computing, cybersecurity, and emerging technologies.
• Experience with enterprise-level software applications, ERP systems, POS/CRM systems, food delivery platforms and database management. (Synuma, Gorilla Dash, HubSpot)
• Knowledge of regulatory compliance requirements, data privacy laws, and industry standards (e.g., PCI-DSS, GDPR).
• Excellent problem-solving skills, analytical thinking, and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Additional Information

If you are a results-driven IT leader with a passion for innovation and a desire to make a difference, we invite you to apply for the Project Tech Manager position at United Franchise Group.

Once you become part of our amazing team of winners you’ll enjoy:

• Competitive compensation - $85-90K
• Comprehensive training to hone your skills
• Paid travel opportunities
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid Holidays
• 401(k) plan with company match
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

All your information will be kept confidential according to EEO guidelines.

Join us at United Franchise Group – a global leader for entrepreneurs!

Apply today!