Project Portfolio Coordinator

Job Description

About the Role: Fragomen, an AMLaw 100 Firm and the leading global immigration services provider, is seeking a skilled and enthusiastic Project Portfolio Coordinator, who will work closely with the Senior Projects Managers and head of our Strategic Delivery Office (SDO). The Project Portfolio Coordinator will review and ensure incoming Demands are in good order, have all details captured and are ready for Leadership review. This role will also schedule review meetings and capture action items as well as be a primary point of contact for questions on Demand submissions and next steps. 

This role will be based with Fragomen in Costa Rica.

How will you make a difference as a Project Portfolio Coordinator at Fragomen?

• Work with Senior EPMO Demand Manager to coordinate, categorize, track and manage incoming Demands. 
• Identify and implement improvements to the Demand Management process.
• Manage Demand Management Submissions and scheduling/decisions/communications across all stakeholders
• Provide guidance and training on Demand submissions prior to key stakeholder reviews
• Facilitate and conduct stakeholder meetings, provide updates, and raise any issues with Demands in the pipeline.
• Communicate with key stakeholders and requestors throughout the lifecycle of demand process from initiation to closure.
• Address demand related issues in a timely and effective manner.
• Enable decision making and capacity needs across various cross functional teams.
• Support Project Managers in coordination and tracking of key milestones
• Manage critical projects under the direction of SDO resources
• Oversee project portfolio level governance, including coordinating and managing any Committee arrangements.
• Prepare project portfolio level reporting to track portfolio performance against baseline and provide support and input for project reporting including status reports, stage gate and milestone reporting
• Create executive level updates as required

Leverage your valuable skills and experience to make an impact at Fragomen:

• A client service mindset, attention to detail and desire to achieve a high level of productivity
• Ability to multi-task in a fast-paced environment with competing demands
• The ability to prioritize, meet deadlines and escalate issues to relevant parties
• Excellent written and verbal communication skills
• Desire to contribute to positive work environment, effectively collaborate and promote teamwork
• Strong organizational and data entry skills
• Advanced MS Office including Word, Excel, PowerPoint
• Experience with ServiceNow SPM is preferred

Benefits:

At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:

• Paid Time Off + Holidays
• Private Medical Insurance
• And other financial benefits which we encourage you to ask us about!

Learn More About Fragomen:

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.