ABOUT THIS POSITION
A Project Manager on the Enterprise team is responsible for the successful implementation of Waystar solutions by overseeing both the internal team and the client project team. The engagement begins with the transition from sales to implementation, continues through the move to production, and culminates in the handoff to the CSM/Support teams. This role requires a strong understanding of project management methodologies, as well as a deep knowledge of Waystar’s business, industry, and operations, with a particular focus on healthcare revenue cycle management workflows. The successful candidate will also have the opportunity to work with some of the largest, most prestigious healthcare enterprise organizations in the U.S.
WHAT YOU'LL DO
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Oversee and manage all aspects of the project implementation, including product solutions and associated revenue
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Understand and support the client project success criteria and goals
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Define and communicate project plan updates to the Waystar team and client project team
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Adhere to project management expectations laid out by the business unit
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Manage project status, issue list, and risk management reporting
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Coordinate Waystar project team resources and deliverables
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Deliver weekly project documents such as project plans, client meeting notes, executive status reports, etc.
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Coordinate monthly strategic review sessions with client and Waystar leadership
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Document client set-up information and specifics for the Transition Document
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Perform other duties and /or projects as assigned by management within the area of responsibility
WHAT YOU'LL NEED
- Bachelor degree is required
- PMP is preferred
- Excellent written and oral communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendor partners
- Excellent Organizational skills with the ability to juggle multiple projects concurrently
- Project management experience working with large healthcare organizations is preferred
- Exceptional critical thinking and communication skills
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Top Skills
What We Do
Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds, and brings more transparency to the patient financial experience.
The Waystar platform is used by more than 450k providers, 750 health systems and hospitals, and 5k health plans—and integrates with all major HIS and practice management systems.
The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue.
At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
