The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world’s leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders. Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you! We come from more than 50 different countries and cultures and together we are creating the future of insurance.
The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world’s leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders. Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you! We come from more than 50 different countries and cultures and together we are creating the future of insurance.
Shift Technologyは、AIで保険業務の変革に挑戦しています。私たちは、保険会社の請求処理の自動化、疑いのある請求の検知を行い業務効率、財務実績および顧客体験の向上のサポートをしております。
2014年にパリで設立以来、ボストン、東京、シンガポール、ロンドン、マドリード、メキシコ、香港、サンパウロにオフィスを開設し、また3億2,000万ドル以上を投資家より調達致しました。
現在、世界を牽引する100社以上の保険会社が弊社サービスを利用しております。
急成長しているインシュアテック（保険 x テクノロジー）業界で、グローバルな文化を楽しみ、かつ最高の技術・品質への追及に興奮（ワクワク）を覚えるならばShift Technologyは、ふさわしい場所です。
ROLE INTRODUCTION
As part of the project management team, you will be the cornerstone of client relationships. As a project manager, you will anticipate risk, communicate with both external and internal parties, develop and manage implementation plans, guide roadmap execution, and assist with identifying client needs.
役割
プロジェクトマネジメントチームの一員として、顧客との信頼関係を構築する中心的な役割を担います。プロジェクトマネージャーは、リスクの把握と管理、社内の複数部署および顧客とコミュニケーションを取り、要件の調整、実装計画の作成および管理、また、顧客のニーズの特定、ロードマップ作成の支援を行います。
What you'll do…
- Work closely with our growing team to help increase our footprint in the Japan market.
- Manage overall delivery of the solution by linking Shift Technology’s and clients’ technical teams;
- Ensure client satisfaction during the entire lifecycle of the product;
- Participate in stages of project selling (answer tenders / RFP, define project methodology and organization, validate client requirements, develop SOW, etc.)
- Define profitability methods (pricing, commercial offers and business cases)
- Play a role in shaping the internal workings of the company by executing on strategic internal projects to help us become more effective as a company.
業務内容
- 社内の複数部署と緊密に連携して日本市場でのビジネスの拡大
- 社内エンジニア部門と顧客のIT部門およびビジネス部門間をとりまとめながら弊社サービスの構築の管理
- サービスのライフサイクル全体を通して顧客満足の維持確保
- 提案段階からの参画（RFPの回答、開発手法やチーム手配調整、顧客要件の検証、SOW作成等）
- 収益性（価格設定、コマーシャルオファー、ビジネスケース）の定義
- 会社の成長に合わせた戦略的な社内プロセスの策定、改善やその実施
What you bring…
- You have excellent communication skills, both oral and written; you know how to make complex things feel simple;
- You already have experience (at least 5 years) in project management for IT and/or insurance companies;
- Being certified in PM certifications such as CAPM, PMP or Prince2 is a plus.
- You are dynamic, curious and eager to learn, always looking to expand your fields of expertise;
- You show leadership by being proactive and taking ownership of your work; you often come up with new ideas to improve our service quality, and know how to get your teammates behind them;
- You are comfortable managing multiple projects and simultaneously dealing with the pressure of delivering an excellent service to our customers;
- You are a native Japanese speaker and you can communicate clearly in English.
求める人材
- 対面、文章共に素晴らしいコミュニケーションスキルを有する方。複雑な事象を簡潔に説明する方法をよく知っている方
- 5年以上のIT業界もしくは保険業界でプロジェクトマネジメントの経験のある方
- CAPM、PMPあるいはPrince2の資格者はプラス
- 積極的に関心を持ち、学ぶ事に熱心であり、専門領域を拡げる事を常に考えている方。
- オーナーシップをもって積極的にリーダーシップを発揮される方。サービスの品質を改善する為の新しい試みを思いつき、チームメンバーに働きかけ、リードできる方
- 複数のプロジェクトを同時に管理する事に躊躇いが無く、顧客に対し高品質のサービスを提供するためのプレッシャーに対処できる方
- 日本語はネイティブであり、また英語で明確に意思疎通ができる方
Interview process
- Talent Acquisition interview
- Hiring Manager interview
- Case review
- Final interview with Head of Delivery
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Company equity
- Focus Fridays, a half-day each month to focus on learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in shift-technology.com
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
Top Skills
What We Do
Shift Technology delivers AI decisioning solutions to benefit the global insurance industry and its customers. Our products enable insurers to automate and optimize decisions from underwriting to claims, resulting in superior customer experiences, increased operational efficiency, and reduced costs. The future of insurance starts with Decisions Made Better. Learn more at www.shift-technology.com
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