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Be the single point of contact for client and internal stakeholders for the account/vertical assigned
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formulating project plans, managing day-to-day operational aspects of projects
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communicating with stakeholders, managing client relationships, managing contracts with third-party providers, and ensuring project budget goals are achieved.
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taking creative and production briefs from clients, offering technical solutions, ensuring quality and adherence to best practices, creating and maintaining project delivery plans, and sharing regular updates with stakeholders.
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Day-to-day responsibility of managing projects/client expectations
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Display solid understanding of brand guidelines with keen interest to research to gain a deeper insight into business units, products being offered under the specific client account
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Ability to interpret and break down briefs (and challenge/ask the appropriate questions to the client for a better and effective output)
Client Management
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Stakeholder communication and collaboration
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Work closely with Client to understand their goals and objectives. Translate them into action plans.
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Attend Business review meetings as required
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Responsible for Cost Estimate
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Responsible for Service Improvement initiatives for better client experience
Project Management
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Excellent project management skills to drive SLAs, quality and process compliance - end to end
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detailed responsibilities related to project management, client communication, stakeholder management, and financial management.
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broad responsibilities related to creative briefs, technical solutions, quality control, project delivery plans, and stakeholder updates
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Ability to arrive at estimates based on campaign briefs to cover potential deliverables aligned to the requirement and add value in terms of creative concepts, foster ideas from the team to finalize on strategy and budgets of different client requests
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Expected to set up or improvise workflows wherever we see scope of improvement
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Sensitivity to the client budget approved and effective tracking during the project
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Financial Management of projects and campaigns-
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Ensuring work is billed timely and correctly
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KPI monitoring
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To support the collation of Management Information Systems for weekly, monthly and quarterly meetings
What We Do
At Tag, we turn big ideas into high-impact marketing, working with leading brands and agencies to deliver content at speed and scale across channels, cultures and regions.
With intelligent, sustainable and technology-driven solutions at the heart of everything we do, we enable brands to operate more efficiently and effectively to stand out, sell more and waste less.
Every decision at Tag is made in consideration of our clients, our people, our planet, and our communities. With 2,700 experts in 29 countries across the world, our distributed hub model has allowed us to be the always-on, end-to-end production partner of choice for over half a century.
Find out more at tagww.com