Project Manager

ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

ABOUT THE ROLE

HUB’s dynamic and growing Technology and Operations Delivery PMO, has an opportunity for a Project Manager to lead high-performing teams on mission critical, enterprise-changing initiatives. The successful candidate will be an A+ communicator who is ready for the spotlight, welcomes challenges, and always drives for the best business outcome. Seeking a leader who will bring a perspective, contribute to the intellectual strength of the Technology and Operations Delivery PMO team, and work with a mindset of continual improvement. This is an individual contributor role and willingness to work and grow in a team environment is key.

Responsibilities:

• Lead multiple projects, embedding, as needed, with various team leaders.
• Understand HUB's business goals to deliver project outcomes in alignment with overall strategies.
• Develop and manage detailed project plans in collaboration with the project team, including schedules, resources, budget, and issue and risk management.
• Collaborate and integrate project planning details with initiatives across the organization.
• Contribute to a collaborative environment among business teams, internal IT teams, and vendors
• Partner with key stakeholders; communicate critical project information, and actionable insights, to the right stakeholders at the right time
• Hold stakeholders accountable for delivering the scope, timeline, and business benefits as committed in plans
• Coordinate, communicate, and implement course correction measures at initial signs of trouble to ensure healthy scope, schedule, budget, and business value
• Coordinate with business liaisons and organizational change management resources to ensure end-user impacts are properly communicated and adopted
• Build relationships with Service Desk and IT Operations teams to coordinate smooth transition of project work into routine production support
• Collaborate with PMO colleagues to enhance PMO delivery methodologies; grow organizational capabilities across both traditional waterfall and agile delivery approaches
• Develop high level of IT organizational agility; understand HUB's enterprise solutions and pursue effective relationships with the IT teams that support and enhance these solutions

Qualifications:

• Demonstrate the ability to undertake the above responsibilities
• Excellent communication and interpersonal skills with ability to present to and facilitate project team, stakeholder, and executive audiences
• Able to articulate the business value of the projects to multiple audiences
• Exceptional problem-solving and decision-making skills
• Experience in leading virtual and vendor partner teams
• Able to work under pressure and meet deadlines
• Able to manage sensitive and sometimes confidential information
• High attention to detail and quality, the ability to monitor and evaluate performance and quality, and the drive to implement improvements or corrective actions as needed
• Analytical and reporting skills
• Able to demonstrate initiative and a proactive approach to daily tasks
• Deep understanding of Operations and "run" aspects of IT, for back-end systems and end-user technology
• Experience with delivering initiatives that have had disruptive impact on high number of users
• Passionate about delivering business value to business partners and end-users
• Customer centric mindset that anticipates business needs and responds positively to feedback
• Ability to lead and motivate others, demonstrating empathy and knowledge of personality types
• Experience managing stakeholders across organizational levels
• Desire to learn
• Experience in standard waterfall delivery methodology and exposure to Agile

Requirements:

• Bachelors in computer science, information systems, business administration or related field
• Minimum 5 + years’ experience working in key roles on major delivery initiatives
• At least 5 + years’ experience acting in the lead delivery role on projects or programs, which are medium to large complexity and scale
• Desired:
  • Project Management and/or Agile certification
  • Business process design and business analysis experience
  • Experience leading change management initiatives
  • Insurance background

Although Chicago hybrid is preferred, candidates in the US will be considered.

JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.

Department Information Technology

Required Experience: 5-7 years of relevant experienceRequired Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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