Project Manager( Scrum Master) – Core Services

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within — more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs — they’re chances to grow, do what you love and build a career with us!

Job Description

A Project Manager in Core Services is responsible for planning and leading all phases of IS Strategic Projects of varying size, scope and complexity. These strategic projects support and enhance our mission to provide world class infrastructure to our operations. The Project Manager is responsible for providing visibility to management team members within and across all departments, keeping them informed of the project status, resource capacity, roadblocks, and risks. The Project Manager will direct the day-to-day activities of Analysts, Developers and other IS personnel for the duration of their involvement in a project. A Project Manager will assume responsibility for successfully meeting the business requirements of simultaneous projects and will lead cross functional teams tackling complex problems

Qualifications

• 7 to 12 years of IT experience with strong knowledge in Supply Chain / Logistics domain
• Knowledge on IT infrastructure will be an added advantage but not mandatory though
• Communication of status and results with technical and non-technical audience
• Excellent time management and follow up skills
• Experience initiating, planning, and managing projects
• Ability to form strong relationships and build a collaborative environment across IS Department
• Experience on SAFe/Agile framework
• Knowledge on Logistics domain and DevOps
• Hands on experience on ADO or similar tools
• Exceptional organization skills
• Ability to resolve open issues and manage risks
• Excellent leadership skills including facilitation, motivation, negotiation, and team building
• PMP certification or any equivalent
• Skilled at working both independently and with cross-functional teams
• Ability to communicate effectively with a wide spectrum of people
• Effective at navigating ambiguity and helping diverse teams drive towards clarity and consensus

Major Responsibilities

• Schedule and run effective project meetings and training. This includes preparation, execution, and follow up (i.e., create agenda, facilitate a focused discussion, create, and publish meeting minutes, create and follow up on action items, and solicit feedback)
• Hold team accountable to deadlines
• Create and maintain project plan
• Protect and raise visibility to other work that is impacting the project plan
• Prepare and communicate regular updates on status to all project stakeholders
• Escalate risks and discuss roadblocks with all project stakeholders
• Coordinate consulting and training with external parties
• Run and review project metrics
• Maintain a high-level understanding of the tasks that each member of the project team is working on.
• Promptly resolve issues and provide visibility to management team on action taken or if help is needed with a proposed solution
• Facilitate task assignment for optimal usage of project resources
• Identify and propose areas for improvement

Behavior Expectations:

• Strong interpersonal skills
• Enthusiastic learner
• Resourceful, self-driven and self-sufficient
• Performs well under deadline constraints
• Manages multiple and competing priorities
• Ability to work both independently and on teams 
• Demonstrates attention to detail
• Exercises analytical thinking
• Exhibits strong verbal and written communication
• Customer service-oriented attitude

REPORTING STRUCTURE

• Team Manager, Core Services

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday
• Health Plan: Medical Insurance
• Employee Stock Purchase Plan
• Training and Education Programs
• Unlimited opportunities for career advancement