Project Manager, Commercial Programs

Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization.  

Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines – which are all directly injected into patients worldwide.  As such, there is a strong emphasis on quality and continuous improvement at Simtra.  We hold ourselves to the highest quality and regulatory standards.

While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging.  Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide.

Why join Team Simtra? Because we:

Make it HAPPEN – We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers.

Make it TOGETHER – We work as one, respecting each voice and tapping into our unique strengths across teams—so we can solve problems in new ways.

Make it RIGHT – We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members.

Make it COUNT – We take pride in our day-to-day work, knowing the impact we make – taking on challenges big and small to improve patient health.

This role:

The Commercial Project Manager represents and manages the commercial customer through the service experience at Baxter BioPharma Solutions, a parenteral manufacturing facility. The Project Manager ensures that all milestone requirements are delivered per agreed upon project specifications while balancing cost, resource and time commitments. They set appropriate customer expectations through the use of operating principles, guidelines and joint service agreements, while ensuring effective communications are maintained with all team members. They also ensure achievement of annual business plan for assigned customers while working to mitigate risk and solve problems as they arise.

This position reports to the Senior Manager, Commercial Programs in Bloomington, Indiana.

The responsibilities:

• Accountable for:
  o Key customer interaction during the planning and manufacturing experience
  o Service recovery and customer satisfaction
  o Customer communication
  o Enforcement of contractual obligations and operating principles
• Primary contact for ongoing commercial client projects with emphasis on ensuring successful execution of production plan to achieve or exceed sales forecast
• Participates in continuous improvement activities to maximize business results
• Leads team meetings and ensures clear actions are documented and assigned to enable timeline achievement
• Ensures collaboration and respect are maintained in all experiences, while constructively providing appropriate guidance and feedback
• Regularly meets and discusses customer forecast and demand planning with internal and external partners to ensure minimum production schedule impact and proactively identify potential demand increases that can be planned into the schedule to maximize revenue and profit opportunities while minimizing customer disruptions across the system
• Achieves annual customer demand and billable project activities per business guidelines and approved project charter
• Ensures financial obligations are assessed and collected from customer due to changes or additions in project scope
  

Required qualifications:

• Bachelor’s degree required, preferably in a business or scientific discipline
• Minimum of 3 years in project management or account management in a customer facing role is required, preferably in manufacturing and/or pharmaceutical sector
• Must be well versed in Project Management tools and must possess knowledge of related disciplines
• PMP certification desired
• Computer proficiency in Microsoft Word, Excel, PowerPoint, and Outlook and the ability to use enterprise software (examples include: JDE, BPLM, Trackwise, etc.)
  Physical Requirements

Physical / safety requirements:

• Duties may require overtime work, including nights and weekend
• Position requires sitting for long hours, but also may involve walking or standing for periods of times
• Ability to qualify for Grade C gowning requirements

In return, you’ll be eligible for [1]:

• Day One Benefits
  • Medical & Dental Coverage
  • Flexible Spending Accounts
  • Life and AD&D Insurance
  • Supplemental Life Insurance
    • Spouse Life Insurance
    • Child Life Insurance
  • Short and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan with Company Match
  • Time Off Program
    • Paid Holidays
    • Paid Time Off
    • Paid Parental Leave and more
  • Adoption Reimbursement Program
  • Education Assistance Program
  • Employee Assistance Program
  • Community and Volunteer Service Program
  • Employee Ownership Plan
• Additional Benefits
  • Voluntary Insurance Benefits
    • Vision Coverage
    • Accident
    • Critical Illness
    • Hospital Indemnity Insurance
    • Identity Theft Protection
    • Legal and more
  • Onsite Campus Amenities
    • Workout Facility
    • Cafeteria
    • Credit Union

[1] Current benefit offerings are in effect through 12/31/25

Disclaimer

This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job.  It may not be inclusive of all the duties and responsibilities of the job.  Simtra reserves the right to make modifications based on business requirements.

Equal Employment Opportunity

Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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