Project Manager (based in the US)

Join Pigment: Transforming Business Planning and Performance with AI

Founded in 2019, Pigment stands out as one of the fastest-growing SaaS companies globally, redefining business planning and performance with our AI-powered platform. We empower organizations across diverse industries, including Consumer Packaged Goods, Retail, and Technology, to seamlessly integrate data, people, and processes, enabling them to plan and adapt rapidly.

With a vibrant team of over 500 professionals across North America and Europe, and offices in New York, Toronto, London, Paris, and the Bay Area, Pigment has successfully secured nearly $400 million in funding from leading global venture capitalists. Our recognition as a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software underscores our commitment to excellence, as we proudly partner with industry leaders like Unilever, Vinci, Kayak, Siemens, and Coca-Cola.

At Pigment, we champion smart risks, celebrate bold ideas, and challenge the status quo—all as a united team. Every team member has the opportunity to make a significant impact and tackle ambitious challenges. Together, we pursue excellence with a collaborative spirit, continuously raising the bar to ensure strong performance and a proactive approach while fostering an environment of humility.

If you are passionate about innovation and wish to collaborate with some of the brightest minds in the industry, we would love to hear from you!

What you'll do

• Partner with Solutions Architects and other internal stakeholders to manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption
• Manage Project scope, timeline and budget and ensure all project contributors are aligned on progress and status. 
• Accountable for internal reporting on project progress and escalation when required
• Responsible addressing customer requests for project resources
• Anticipate risks and Issues and drive mitigation action to drive project success
• Support Solution Architects through a collaborative project management approach, effective communication and consistent processes 
• Manage and maintain customers relationships, ensuring that all customers attain a high level of adoption and business value from using Pigment
• Develop a trusted advisor relationship with customer executive sponsors to create passion and satisfaction for Pigment
• Develop deep product expertise and creativity to work closely with our product team on the product vision and roadmap
• Participate in updating Pigment’s project management methodology
• Deliver awe-inspiring presentations and trainings, provide insightful practices and structure creative solution

Who you are

• You have experience in deploying SaaS platforms across enterprise organizations 
• Significant experience in project management, sales or professional services at a software/SaaS company
• Highly organized and strong attention to detail to make sure that deliverables and projects are completed on time.
• Ability to act as a leader and a team member first supporting internal project team members in achieving their tasks with minimal disruption
• Ability to act as a mediator for stakeholders with conflicting requirements and help create consensus to move towards a shared goal and outcome.
• Ability to build commitment and excitement within the project team including external and internal contributors
• You lead by example through showcasing empathy and strong resilience when facing setbacks 
• Display of growth mindset and constructive problem solving approach
• Proven track record of building strong customer relationships, a deep sense of empathy and dedication
• Experience in preparing and delivering presentations targeted to a senior audience
• Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience
• Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
• Ability to adapt to a rapidly changing product and respond strategically to customer needs
• Experience meeting multiple objectives in an entrepreneurial environment with little supervision
• English and additional language preferred
• BA/BS degree required, MBA or other relevant advanced degree preferred

What we offer

• Competitive package
• Equity
• Brand new offices in the heart of Paris, London and New York
• Remote-friendly policy
• Annual offsite

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.