Project Coordinator, Customer Care

About the Role

Are you an experienced Project Coordinator looking for a new challenge and an opportunity to advance your skills and career in a company with a human-first, forward-thinking, empathetic, and all-around honest cool vibe?  Are you an ambitious, multitasking go-getter able to thrive in a fast-paced environment and inspire our team members to keep them focused and running smoothly?  We have the perfect job for you with Tebra Customer Operations!

We are looking for a competent Project Coordinator to provide day-to-day oversight of administrative and operational functions in order to achieve project sustainability and success in accordance with defined strategies and goals.

Your Area of Focus

• Manage small to midsize projects independently and assist with large scale projects
• Assist with project intake by reviewing documentation, identifying goals and outlining requirements
• Create, maintain and organize project documentation, including project folders and templates
• Initiate and assign projects and tasks 
• Coordinate, schedule, track and monitor project activities
• Develop project reporting through collecting, processing, and managing a variety of quantitative and qualitative data
• Develop presentations, charts, and graphs as requested 
• Provide meeting management, communication, documentation and follow-up between project managers and stakeholders
• Identify improvements to existing processes needed to support project/program/portfolio management
• Identify potential project risks and develop mitigation strategies in collaboration with project manager and stakeholders 
• Conduct post-project evaluations to assess outcomes and identify lessons learned

Your Professional Qualifications

• Associate Degree in a related field preferred 
• 2+ years experience as a Project Coordinator, Project Analyst, or related work experience required
• Ability to effectively coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment
• Outstanding communication and interpersonal skills 
• Excellent critical thinking,  time management, and organizational skills
• Experience with project management processes, tools, and software
• Strong analytical and problem-solving abilities, data analysis experience a plus 
• Experience with CRM and data visualization software a plus

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our ValuesStart with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

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