Project Associate

Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. 

In the Project Associate position, you’ll be instrumental in ensuring the smooth implementation of both Aptura and Capital projects, spanning renovations and new constructions. Your responsibilities will involve frequent communication with clients, vendors, and various internal departments such as Capital Sellers, Aptura Project Managers, Designers, and Operational Support teams. You'll oversee crucial tasks including pricing, quoting, procurement, project tracking, and finalization activities. Additionally, you'll offer support to team members and contribute to ongoing process improvement initiatives.

Skills Needed:

• Provides Customer Value - Delivers cutting-edge, tech-driven solutions paired with outrageous customer service with an eye to profitability. Seizes opportunities that reward both the customer and DS, fostering robust customer relationships.

• Proven organizational and time management skills with ability to prioritize and meet deadlines.

• Ability to make smart decisions quickly, exercise discretion and use experience, common sense and judgment to solve complex issues and problems with some guidance.

• Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.

• Ability to analyze and adjust work procedures to achieve maximum efficiency, including a high attention to detail.

• Learns Quickly - Rapidly absorbs and applies new information and skills and enjoys new challenges. Innovates and experiments to solve problems, reflecting on both successes and failures for growth. Is a naturally curious and adaptable learner.

• Demonstrated proficiency in Microsoft Word and Excel.

What You’ll Do and Impact: 

• Oversee Aptura and Capital projects to ensure customers’ expectations are met with regard to scope, timeline, budget and service requirements while maximizing project profitability.

• Create accurate quotes or proposals, including requesting pricing, freight, logistic and/or installation quotes and drafting quotes or proposals for customers.

• Coordinate and plan the execution of all orders with the customer and project team through order placement and proactive communication of shipment and delivery information.

• Manage changes in the fulfillment process to meet project timelines and budgets, while minimizing net loss. Provide proactive communication to Capital Sellers, Aptura Project Managers, Designers and other sales/studio partners.

• Participate in targeted customer visits capturing all customer selections, customer phone calls, and traveling on-site as needed.

Experience:

• Bachelor’s Degree

• 1-3 years of project fulfillment-related experience

• High degree of customer focus and customer service experience

Job to be performed in the location listed. Generous benefit package available. Click here to learn more.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

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