Program / Project Manager

Posted 7 Days Ago
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Loughlinstown, Dublin
Senior level
Fintech
The Role
The role involves delivering major change projects for U.S. Bank Europe, focusing on change management execution, governance, and communication with stakeholders. The ideal candidate will manage project teams, oversee budgets, and implement policies effectively across various projects.
Summary Generated by Built In

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

Seeking an experienced Program / Project Manager to join the U.S. Bank Europe Change Team to support and drive Major Change or Strategic Programmes as per European Management Agenda.

Specifically, this candidate will be required to:

  • Deliver Major Change Projects as per European Management Agenda

  • ​Provides direction to project staff assigned to projects and stages within program.

  • Has an in-depth understanding of and focus on the drivers of growth and profit in the business and where team focus should be

  • Building and delivering confidence in execution of change management

  • Establishes governance and drives all aspects to ensure that assigned Project(s) is implemented, accepted, and operating effectively.

  • Serves as a liaison and builds bridges and relationships with sponsoring executives and among different groups.

  • Works directly with the business line to understand business objectives and strategies related to project priorities.

  • Manages communications regarding project and program management practices that create clear, concise requirements in program and project functionality, resourcing, budgets, and timings.

  • Oversees assigned projects from initial concept through final implementation utilizing approved project methodology/tools and within enterprise standards and guidelines.

  • Organizes and manages a high-quality, cross-functional project team(s) by providing work direction and coaching/mentoring to assigned project resources

  • Constructs a Project reporting and tracking framework and benchmarks.

  • Provides oversight to projects to meet established function, quality, cost, and schedule.

  • Escalates issues and risks to appropriate level.

  • Plans, develops, and controls moderate to large project/product budgets.

  • Implementation of required policies and procedures.

  • Effective risk management and mitigation.

  • Supports CAO quarterly Management Reporting processes.

Experience/Qualifications

  • Experience of project management

  • Experience of different project management styles

  • Payments Industry experience is desirable

  • Experience of FS regulations and regulatory environment

  • Experience of a multi-national company preferred

  • Consultancy experience is desirable

Skills/Disposition

  • Strong change management disciplines

  • Demonstrated strong project management skills

  • Highly developed interpersonal and communication skills

  • A proven track record in the implementation of effective compliance and control standards

  • The proven capability to drive projects and programmes

  • Ability to work on own initiative

Qualifications required to perform your role

  • Minimum of 8+ years’ experience as Project or Program Manager or other role of comparable responsibility

  • Exceptional interpersonal, influencing and communication skills, both written and verbal

  • Advanced analytical and problem-solving skills.

  • Formal Project Management Qualification is desirable (PMP, PMI, Prince 2 or equivalent)

  • Consultancy experience desirable

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

#LI-LB1

#LI-Hybrid

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

The Company
HQ: Atlanta, Georgia
4,632 Employees
On-site Workplace
Year Founded: 1991

What We Do

YOUR ELAVON
We pride ourselves on delivering exceptional payment experiences, whether customers tap, insert, or swipe. Pay online, mobile, or in-person. Our fast and secure payment solutions are tailored to meet the needs of any business.

For more than 30 years, Elavon has been a leader in payment processing. Backed by cutting-edge software and technologies, we serve more than 1.5 million customers across 36 countries.

We grow with you — whether your business is large or small, local or international. We help you drive revenue and customer satisfaction with our tailored solutions that are designed to meet the needs of your industry.

Visit elavon.com or call 1-877-754-1095* to learn more about our wide range of innovative solutions and services. Discover how our customer-first approach will help you grow your business, set you apart from competitors and strengthen your brand.

* We accept relay calls

ELAVON BY THE NUMBERS*
• A global leader in payment processing for more than 30 years
• Consistently rated among the top five global payment providers in the world
• Backed by the strength and stability of U.S. Bank, the fifth largest commercial bank in the U.S.
• More than 1.5 million customers in over 36 countries
• Processing more than 6.2B total transactions annually in over 131 currencies
• Partnerships with more than 650 banks worldwide
• Multilingual customer service available 24/7/365

* Nilson Report, 2020/2021

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