Program Manager

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Summary

The Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. They will provide management and guidance to multi-functional project teams, manage and enhance customer relationships, and be fully accountable for project budgets, schedules, project management, and performance requirements for enterprise-level projects.

Essential Duties and Responsibilities

Technical Requirements:

• Ensure all project requirements and objectives are correctly gathered, understood, and properly translated for execution.
• Build teams to address project goals and objectives for multiple and/or enterprise-level projects.
• Collaborate with customers (internal or external) from requirements gathering through product acceptance.
• Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
• Review project schedules with functional project managers and project coordinators allocated to projects.
• Provide guidance and motivation to project teams to successfully achieve project goals and corporate initiatives.
• Communicate project objectives in terms of overall strategic business objectives.
• Serve as an interface with customers, vendors, stakeholders, and project sponsors.
• Devise creative solutions to critical customer and user needs.
• Manage the development of project plans with a focus on achieving project goals and corporate initiatives, including project-specific Key Performance Indicators (KPIs) or metrics.
• Recognize project KPIs and manage the work within scope, quality, time, and cost constraints.
• Obtain and summarize current project information and milestone status versus project performance baseline.
• Drive project/program tasks to completion in accordance with the project schedule.
• Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate risks.
• Manage resource capacity and time tracking allocated to enterprise-level projects.
• Conduct financial management and analysis of costs for enterprise-level projects and programs, including Capital Expenditures Requests (CERs), travel, training, resource allocation, and other project-related costs.
• Forecast project budget and HR needs for current and future site needs.
• Be accountable for overall project success, including cost, schedule, quality, and scope management.
• Balance cost, schedule, and time frames against enterprise-level project requirements.
• Report project status, issues, and implemented solutions, as well as evaluations and assessments of the results.
• Provide leaders with updates, including the greatest opportunities for improvement.
• Recognize potential problem areas against the plan and identify and implement alternative solutions.
• Identify best cost solutions to reduce costs by streamlining processes and systems (e.g., modification of responsibilities, consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
• Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required).
• Participate in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company.
• Drive continuous improvement through trend reporting analysis and metrics management.
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority.
• Coach others through difficult decision-making situations.
• Design and facilitate training related to the implementation of enterprise initiatives.
• Engage and collaborate with customers within Jabil to obtain a greater understanding of and evaluate.
• Drive relevant, concise, and effective communication through a variety of mediums.
• Design clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery.
• Work closely with communications, stakeholders, and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business.
• Comply with and follow all procedures within the company security policy.
• Perform other duties and responsibilities as assigned.

Job Qualifications

Knowledge Requirements:

• Project Management Professional (PMP) certification preferred.
• Knowledge of Jabil operating policies and procedures required.
• Expert knowledge of Jabil’s culture and guiding principles.
• Must be adept at navigating the diversified landscape with respect to country cultures, company divisions, and internal hierarchies.
• Responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results.
• Proficiency in the use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint), and e-mail skills required.

Education & Experience Requirements:

• Bachelor’s degree required.
• Minimum five (5) years of work-related experience required in project management or a related discipline.
• Or an equivalent combination of education, training, and/or experience.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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