Program Manager

SHIFT:

Any (United States of America)

Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP’s Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview

This role functions autonomously in a clinical/research setting and is responsible for managing all day-to-day functions for the research program  in the Division of Emergency Medicine conducted by multiple PIs.

Provides leadership and ensures implementation of study activities and site management for CHOP and all other participating study sites. Will supervise staff.

This position requires technical expertise and experience to operationalize, mentor, and guide team members through the entire study lifecycle, from conception through execution and termination.

Ability to perform all clinical research coordination activities and additional oversight responsibilities as required.

What you will do

• Supervision, training, support, and management of staff (direct and/or indirect) to ensure compliance with study protocol, NIH and FDA policies.

• Manage the Academic Associate volunteer program: a program for undergraduate and post-baccalaureate students who rotate three times a year. This involves recruiting, onboarding and providing feedback to all students who participate in the program.

• Serve as the primary CHOP liaison to PECARN: a multi-institutional network for research in pediatric emergency medicine in the United States.

• Work collaboratively and effectively with the individual study management teams, division leadership, various core groups at CHOP’s Research Institute,  and external institutions as required for successful execution of the research program.
• As part of Management Team, develop, review, and update program policies and procedures as needed to ensure the execution of high-quality research in the Emergency Department..

• Serve as primary liaison between research and other hospital staff to carry out the day-to-day needs of the research project(s).

• Assist in  tracking regulatory compliance of CHOP ED research studies..

• Assist with clinical trial budget preparations and billing plans and resolution of billing/budget issues.

• Applied knowledge of Good Clinical Practice (GCP) guidelines including protection of human research subjects with particular emphasis on pediatrics, definitions and reporting requirement for adverse events, elements of informed consent, Federal Codes, Regulations and Guidelines relevant to the performance and conduct of clinical trials.

• Provide supervision and support for research staff including research coordinators, research associates, and Academic Associate volunteers who will help with conducting clinical research in Emergency Medicine.

• Provide a leadership role in developing, implementing, and evaluating the conduct of clinical research.

• Responsible for Regulatory compliance for clinical research program.

• Collaborate with leadership regarding decisions on staffing, and regulatory needs for the study lifecycle.

Education Qualifications

• Bachelor's Degree Required
• Master's Degree in a related field Preferred

Experience Qualifications

• At least five (5) years of relevant & complex research experience Required
• At least seven (7) years of relevant & complex research experience Preferred
• At least one (1) year of leadership, management or supervisory experience Required
• At least three (3) years of leadership, management or supervisory experience in a clinical research or academic environment Preferred
• At least three (3) years of research administration or management experience, including budget administration, financial planning, and grants management Preferred

Skills and Abilities

• Excellent verbal and written communications skills
• Excellent interpersonal skills
• Excellent customer service skills
• Excellent time management skills
• Strong critical thinking / problem-solving skills
• Strong project management skills
• Strong organizational skills
• Strong analytical skills
• Solid leadership skills
• Ability to maintain confidentiality and professionalism
• Ability to work independently with minimal supervision
• Ability to convey complex or technical information in an easy-to-understand manner
• Ability to collaborate with stakeholders at all levels
• Ability to be flexible and adaptable to change

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
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