Senior Program Manager

Important Notice for Applicants:

At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from [email protected]. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please contact us at [email protected]. We're here to help!

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at [email protected]. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

About Us:

Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.

Bixal has an exciting opportunity to accelerate digital transformation in the federal government and enhance the quality of service delivery to the public. Collaborating directly with our federal partner, you’ll harness relevant expertise and innovative strategies to drive large-scale enterprise transformation and create customer-centric experiences. 

As a Program Manager, you will be a problem solver, a strong communicator, and both a confident and empathetic leader. The Senior Program Manager will work closely with a matrixed team to provide project oversight and ensure high quality outputs, and be adept at problem solving and risk mitigation, coaching and mentoring project team members, and hands-on project management.

This role is a remote position with the possibility of travel to the client site located in Washington DC.

This is a full-time position contingent on contract award by our client. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.

Responsibilities

• Manage an information communications and website design and management program 
• Provide overall project management, leadership, strategy, and direction 
• Responsible for the overall day-to-day management of the contract using an Agile framework, including technical management of all tasks 
• Serves as the single point of contact for all customer issues or concerns 
• Maintains target profitability and oversees the project budget, including the approval and tracking of invoices and timecards 
• Develop and execute project schedules and ensure delivery quality standards are met, including forBixal and subcontractor team members 
• Responsible for coordinating, planning, and driving the efforts of a large team to ensure successful project implementation

Qualifications

• Bachelor's degree plus at least seven years of relevant experience
• Experience working in early childhood development/education
• Proven experience planning, conducting, and participating in information management-related projects
• Proven progressive experience and success as a supervisor of people or deliverables and in budget oversight and management
• Relevant project management skills including cost/schedule management using earned value methods, risk/issue management, staff management, and project communications
• Strong experience with the management of customer relationships and a demonstrated history of problem resolution across a range of issues
• Demonstrated ability in successfully managing and improving multi-faceted projects, including the use of project management software, projecting project timelines, and delivering products accordingly 
• Demonstrated ability to analyze, aggregate, and act on data gathered from multiple sources
• Demonstrated strong interpersonal skills, through experience collaborating with multiple external partners, including clear and diplomatic oral and written communication
• Ability to obtain and maintain a Secret security clearance

Nice to Haves

• Proficient in Spanish
• Experience with the Head Start program
• Project Management Professional (PMP) certification strongly desired
• Preference for early childhood service delivery
• Experience with public health organizations
• Experience working with human services.

Flex hours

401K with matching incentive

Parental Leave

Medical/dental/vision benefits

Flex Spending Account

Company provided short-term disability and life insurance

Commuter benefits

Generous PTO

11 Paid holidays

Professional development opportunities

Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability.

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.