Program Manager

Posted Yesterday
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Gainesville, GA
Expert/Leader
Design • Industrial
The Role
The Program Manager will manage new product introduction and cross-functional teams from design through production, ensuring high-quality product delivery to OEM customers on time and within budget. Responsibilities include leading project teams, establishing schedules and milestones, managing customer interactions, and addressing escalations in a high-pressure environment.
Summary Generated by Built In

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee

discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and

bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch

with us by submitting your application. We look forward to hearing from you!

Position Summary:

Manage new product introduction and cross-functional teams from design through production, consistent delivery of the highest quality products to our OEM customers, on time and on budget. Support product development and manage cross functional teams from engineering, production, procurement and finance to ensure that all aspects of Fox programs are clearly defined, have appropriate milestones and remain on track to completion during any given program. Primary customer-facing representative of the company during the fulfillment portion of our customer engagements. Minimum 10 years of experience in the automotive industry required

Position Responsibilities:

  • Serve as a key interface to the customer(s) representing the entire program team and FOX as a whole.
  • Leads cross functional project teams from Manufacturing, Quality, Design, Development, and Purchasing to bring new product into production per planned schedule and provide overall leadership to program team and drive technical compliance.
  • Plan, lead, and own the fulfillment process for all deliverables throughout the duration of the program.
  • Establish program schedule and milestones, and directly coordinate with sales, engineering, creative, and finance to ensure all project(s) stay on or ahead of schedule.
  • Plan and build and lead risk mitigation activities, as appropriate, to ensure all key deadlines are consistently met on time and on budget.
  • Take lead as customer-facing voice of the company throughout the fulfillment process.
  • Manage and appropriately address both internal and customer escalations
  • Experience working on high pressure/fast pace environment.
     

Specific Knowledge, Skills or Abilities Required:

  • Demonstrates exceptional presentation ability, including written and oral, to all levels of management.
  • Proven experience on managing large scale programs following APQP guidelines
  • Advanced working knowledge of Power Point, Visio, and Excel.
  • Knowledge or ERP system such as SAP, Oracle are plus.
  • Ability to manage external customers and internal functional teams through all aspects of engineering, development, hardware fabrication and testing of composite structures.
  • Experience with growing existing business and/or new business with current customers.
  • Knowledgeable in ISO IATF 16949, IS0 9000:2008; AS9100; Process Flows, and Control Plans
  • Inspiring degree of initiative and drive, including a dynamic personality with the ability to influence others.
  • Requires an equal mix of project management, customer management and business acumen. 
  • Experience leading and coordinating teams across multiple sites, functional areas and time zones. 

Competencies:

  • Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.
  • Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.
  • Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect.
  • Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.
  • Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.
  • Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.

Position Qualifications:

Education:

BS in Engineering or BS with Equivalent Experience in the Automotive Industry would be considerate

Experience: 

10 years of Program/ Project Management in a manufacturing environment. Automotive industry or contract manufacturing experience.

Preferred Experience: 

Experience working in a tier one automotive environment 

Lean Manufacturing experience heavily preferred

Work Environment and Physical Requirements:

Office and production environment

Ability to sit for long periods of time

Vision abilities required to validate and enter data on computer

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions. 

Note:

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity. 

Fox offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook. 

The Company
HQ: Duluth, Georgia
1,790 Employees
On-site Workplace

What We Do

Fox Factory Holding Corp. is a global leader in the design and manufacturing of premium products that deliver championship-level performance for specialty sports and on and off-road vehicles. Its portfolio of brands, like FOX, Marucci, Method Race Wheels and more, are fueled by unparalleled innovation that continuously earns the trust of professional athletes and passionate enthusiasts all around the world. The Company is a direct supplier of shocks, suspension, and components to leading powered vehicle and bicycle original equipment manufacturers (“OEMs”). The company acquires complementary businesses to integrate engineering and manufacturing expertise to reach beyond its core shock and suspension segment, diversifying its product offerings and increasing its market potential. It also provides products in the aftermarket through its global network of retailers and distributors and through direct-to-consumer channels.

FOX is a registered trademark of Fox Factory, Inc. NASDAQ Global Select Market is a registered trademark of The NASDAQ OMX Group, Inc. All rights reserved.

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