Program Manager (Remote)

Job Category:

Technology

Pay Grade Range:

$82,135.00 - $191,645.00

Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.

Unlock your Altus Experience!

If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.

Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.

The Product Operations Program Manager has a strong understanding of program goals and strategy and is responsible for project execution, creating and managing work plans and budgets and coordinating business partner activities.

Job Summary:

Reporting to the Director of Product Operations, we are hiring a Program Manager who can take the initiative to manage projects within a specific Altus Services Framework (which includes Altus Products and Services), aligning deliverables with the program, driving the project plans, mitigating risks, and defining proactive resolutions. You will play a critical role in ensuring innovation in your program, elaborating and detailing how we work within a new framework from engagement and execution to communication and evaluation. You will manage the success of product launches and quarterly releases at Altus, report on the overall health of the program, spearhead the work of Project Managers and work in partnership with Product Managers. 

Key Responsibilities:

• Program Initiation and Planning. You will:

  • Consult with all stakeholders to translate the release initiatives and tasks into a defined project with goals, objectives, deliverables and scope.

  • Confirm the commitments, assumptions and constraints as well as define the processes, procedures, and reporting needed to manage the program.

  • Obtain release approval and manage all activities and milestones required.

  • Perform a governing role - including monitoring change requests or deviations from the scope - to ensure that the work is carried out according to the plan.

  • Motivate a cross-functional team exerting influence without authority.

• Program Communications. You will:

  • Establish effective oversight, and serve as the day-to-day point of contact for senior management and stakeholders (President, EVP, VP, Directors, etc.).

  • Provide impartial transparency into the work being done.

  • Measure, monitor and report release and schedule details to all stakeholders weekly.

  • Ensure that the communication processes are effective, and linkages are maintained between the business units and the organization’s strategic direction.

  • Be the primary point of escalation on issues for the team.

• Risk & Issue Management. You will:

  • Conduct risk management analysis after pro-actively identifying risks, and then escalating issues to Management, both from a day-to-day, and long-term perspective.

  • Run Root Cause Analysis (RCA) reviews for major issues, to ensure that issue is not repeated, and processes are improved.

• Maintain & Improve: You will:

  • Work with program management to identify weaknesses and continuously improve the processes and practices associated with the delivery and overall program framework.

  • Build and strengthen the way tools and technologies are used and continually improve the process.

  • Promote best practices to all parts of the business.

Key Requirements:

• The experience. You have 5+ years of hands-on project management experience and have successfully overseen and delivered numerous complex projects in the past. You have experience coordinating or supporting program management in technology or services. A PMP, PMI, or ACP certification is considered an asset.  

• Collaboration skills. You’re a relationship-builder who enjoys working closely with and learning from internal teams. You easily gain the trust of your teammates and are excellent at explaining the big-picture vision and obtaining stakeholder buy in.

• Project management expertise. You are highly detail-oriented and meticulous. Your focus is accomplishing every milestone while ensuring processes are followed and issues are proactively dealt with. You’re a strong multi-tasker who can track the progress of multiple team members and motivate them to put their best foot forward. You are proficient in Microsoft Project as well as other project management tools. 

• Communication skills. You are a strong verbal and written communicator who can clearly articulate project needs to a diverse range of stakeholders. You proactively follow up on action items and don’t hesitate when it comes to picking up the phone or sending an email. 

#Remote

What Altus Group offers:

• Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health. 
• Growth and development: As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
• Flexible work model: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
 
Applicants with disabilities may contact Altus Group to request and arrange for accommodations. If you need accommodation, please contact us at [email protected] or +1 888 692 7487.

We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.