Program Manager II

FHI 360’s Strategic Growth group is designed to facilitate evidence-driven prioritization of new markets, technical approaches, and business pursuits to advance FHI 360 efforts to achieve impact in the FHI 360 strategic priority areas. The Global Technical Corps (GTC) is a team within Strategic Growth that provides subject matter technical, design and writing services to projects, facilitates thought leadership, fosters learning, and leads business growth. The Program Manager (PM) will report to the GTC Senior Director and work closely with the GTC team to advance FHI 360’s efforts around equity and social cohesion, addressing global health threats, and climate action. The PM will support the GTC Senior Director to manage and guide the day-to-day operations of the team’s activities, with a particular focus on business growth process management and coordination. This position will also work closely with the Associate Director of Finance and Project Manager to ensure financial, administrative, contractual, and logistical efficiency and compliance. They will also serve as a specialist responsible for gathering facts/data/information from within GTC/SG as well as from around the organization, analyzing findings, reaching logical conclusions, recommending solutions, and coordinating special projects/initiatives. 

Program Management responsibilities: 

• Coordinate and ensure the development of GTC initiatives and projects from initiation to completion based on the established project scope, goals, and deliverables. 

• Support identification of partnerships, opportunities, and information to present to management to help achieve strategic goals of the team; develop and maintain a GTC partnership database. 

• Create and manage tracking systems, including level of effort for staff and consultants, team deliverables, and BD leads, as well as manage the team communications and coordination.

• Develop and deliver the GTC project workplans encompassing all the details of a project to the team members, including a project RASCI that clearly outlines the roles and responsibilities of every function within the project. 

• Oversee documentation and reporting, ensures accuracy, and presents updates to stakeholders (i.e. preparing decks for sector reviews, business development forum presentations etc.) 

• Support development and maintain GTC-related documentation and communications (e.g., intranet GTC pages, GTC overviews/service offerings, capability statements). 

• Lead stakeholder communication, ensuring alignment and addressing concerns 

• Coordinate project team members to ensure project objectives and deliverables are met, fostering a collaborative work environment. 

• Provide guidance and monitoring for project staff, ensuring clarity over project plans and priorities, and encouraging effective teamwork. 

• Develop best practices and tools for project execution and management. 

• Evaluate the progress of the project on a regular basis. 

• Build, develop, and grow partnerships with internal and external partners vital to the success of the project. 

• Coordinate closely with GTC team directors and the SG/GTC finance associate director for periodic budget reporting and check ins 

• Ensure budgets are reflective of the activities in the project workplan and reforecast as changes are made to the workplan and in alignment with the scope of the project 

• Manage the operational and tactical aspects of multiple projects in a matrix environment. 

• Manage the development of project teams to ensure compliance with policies and procedures; also, to develop and implement process improvement plans. 

• Keep abreast of the latest strategies, tools and terminologies used in project management worldwide to adopt and increase productivity 

• Ensure proper donor and organizational approvals are obtained prior to work being completed. 

Business growth responsibilities: 

• Serve as the GTC business growth point of contact/coordinator. 

• Coordinate closely with business development Points of Contact within SG and outside. 

• Manage the GTC Leads tracker to monitor potential business development and partnership opportunities, including: 

• Input sufficient #/$ of leads from lead sources 

• Ensure data in all key fields has been entered and is accurate/up to date 

• Assign lead owners to review/update records 

• Report out to GTC team on leads status and discussing prioritization. 

• Support data entry for opportunity records (Bid justification memos [BJMs]) in Salesforce (SF) for those without SF license. 

• Conduct data quality checks on all opportunity records (BJMs). 

• Provide admin support to move opportunities through stage gates. 

• Manage BD consultants which includes development of consultant packages and processing subsequent modifications, monitoring contract deliverables and processing invoices. 

• Support GTC proposal leads to source staff for proposal roles. 

• Support the Capture Manager/Opportunity Lead to develop the Development Account budget. 

• Support Capture Manager/Proposal Design Lead and finance lead in monitoring development account (DA) budgets. 

• Conduct data quality checks on DA budget requests in SF. 

• Reconcile accounts between Costpoint and Salesforce. 

• Handle ad hoc requests for LOE, travel or consultant reports. 

Qualifications:

• Bachelor’s degree or its international equivalent in international development, project management, or related field.

• 8+ years of relevant experience in a non-governmental organization (NGO) working with grant-funded projects and operational support.

• Ability to plan and coordinate business operations or administrative and support services.

• Comprehensive knowledge of essential aspects of grant-funded programs.

• Strong project management skills.

• Prior experience in new business development is an asset.

• Knowledge of U.S. government regulations, procedures, and contracting requirements, especially USAID, is strongly preferred.

• Knowledge of financial and contractual management of contracts and cooperative agreements including budget design, financial oversight, and expenditure projections.

• Ability to influence, motivate and collaborate with teams and build consensus with individuals at all levels.

• Strong written and oral communication skills; proficiency in English is required.

• Excellent organizational skills and attention to detail.

• Strong Microsoft 365 skills, especially Excel.

The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. 

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: $105,000 - $147,000

International hiring ranges will differ based on location.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email [email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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