Program Manager Coordinator & Site Administrative Assistant

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

$51,400.00 - $77,200.00

This position is a hybrid role that will be predominantly focused on supporting program managers at the Appleton Operations facility. Approximately 25% of the role will be dedicated to supporting the site leadership team and functions across the site in an administrative perspective.

Purpose Statement:  Supports Program Managers (PMs) with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas, and junior customer representatives. Additionally, provides administrative support, meeting management, and other coordination to a defined leader or leadership team.

Key Job Accountabilities:

·         Provide administrative assistance to PMs and CFTs to enable the CFTs to focus on delivery.

·         Prepare internal and customer-facing data analysis, reports, metrics, visual graphs, and tools in support of delivery objectives. 

·         Assist with the preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with the Customer Experience Team.

·         Execute daily tactical tasks related to delivery, such as running on-time delivery (OTD) reports, backlog and revenue/shipment reports, raw materials and finished goods shipments, First Article Inspection & non-recurring expenses recovery, and potentially support Advanced Product Quality Planning. Basic Customer Returned Good communication with customers and coordination with CFT

·         Daily customer interface for Purchase Orders, commitment dates on orders, customer queries and requests. May work on Customer Net Promoter Score activities.

·         Provides administrative support, meeting management, and other coordination to a defined leader or leadership team.

·         Provides administrative support to an assigned leader and/or leadership team on initiatives and policies, including compilation of data, reporting, presentation preparation, expense reporting, and scheduling activities.

·         Prepares professional communication, including reports, data, and presentations for a variety of audiences that convey group performance and goals.

·         Plan and execute events, meetings, or training sessions in alignment with the leadership teams’ plans and goals. Serve as a knowledge base for internal and external contacts, resources and daily events.

Education/Experience Qualifications:

·         Education/Experience Qualifications: A minimum of a two-year technical or business degree is required;

·      Less than One (1) year of related experience is required; One (1) or more years of related experience is   preferred.

·         An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:  

·         Problem solving

·         Flexibility

·         Intermediate word processing/spreadsheet/presentation software skills

·         Detail-oriented

·         Integrity and ability to maintain confidentiality

·         Initiative/drive

·         Organizational savvy

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements.  If you need an application accommodation, please contact us by email at [email protected]. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.