Program Lead - US Collectibles

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team

eBay is the #1 Collectibles marketplace in the world, selling to millions of customers globally.  Our mission is to be the most loved destination for collectors of trading cards, memorabilia, toys, comics, coins, and more. To accomplish this, we put our collectors first and innovate tirelessly to optimize experiences across our platform.

The eBay Collectibles team is looking for Sr/Jr Program Managers to lead critical initiatives within the US Collectibles portfolio. These roles drive the ongoing evolution and expansion of our eBay Collectibles offerings - including the development, launch, and management of key services, features, and functionality for the category. 

eBay would not be what it is today without our amazing employees -– from Program Managers to Customer Support and everyone in between. We take great pride in hiring and developing top talent who can add to our culture and believe in our mission. eBay is an exciting opportunity to harness a growth mindset and engage with a passionate community of enthusiasts, fostering a vibrant and dynamic marketplace.

Who you are

Success in these roles requires a broad set of skills. The ideal candidate exhibit strength in the following:

• Program management: Successfully lead key programs and projects in a large, heavily-matrixed organization.

• Stakeholder management: Lead through influence, build strong relationships, gain alignment and buy-in across internal and external partners and functions.

• Strategic problem solving & communication skills: Break down tough problems into clear next steps and support with data-backed narratives.

• Business case development & impact assessment: Leverage data to support hypothesis testing, resourcing/prioritization of new initiatives, and ongoing impact assessment for existing initiatives.

• Bias towards ownership & action: Step up and take the lead when needed to accelerate progress, especially in the face of ambiguity.

• Attention to detail: Meticulous attention to detail with exceptional organizational skills.

The impact you will make

• Drive growth & steer strategy: Lead strategy development, execution, and ongoing management/optimization of key initiatives.

• Launch new capabilities & businesses: Leverage data/insights to determine which features & services will move the needle for our consumers, build compelling business cases to back new programs, and work across teams to bring these programs to life.

• Lead cross-functional teams to deliver outcomes: Lead day-to-day project management and operations and ensure teams are tracking to timelines and goals.

• Drive decisionmaking: Deliver analysis and presentations to communicate progress, performance, and secure approval from senior and executive leadership. Track and share program insights as part of business update cadences - WBR, MBR, QBR, etc.

Other qualifications

Required

• 4-7+ years of relevant experience: Program management, strategy & operations, management consulting, product management, or similar in e-commercial, retail, consumer goods, or consumer tech.

• BA/BS degree, or equivalent.

• Excellent verbal & written communication skills.

• Excellent presentation skills + high-level proficiency in related tools: Google Slides and/or MS Powerpoint.

• Excellent analytical skills, experience pulling data/gathering insights, and high-level proficiency in related tools: Google Sheets and/or MS Excel.

• Excellent program/project management skills and high-level proficiency in related tools: MS Project, Smartsheet, etc.

• Travel to industry events, external partners, and eBay offices as-needed (4+ times/year).

Preferred

• MBA or similar graduate degree.

• 2-sided marketplace experience.

• Industry experience in or personal passion for Collectibles (Trading Cards, Coins, Comics, Toys).

• Proficiency in SQL coding and demonstrated expertise with Data Warehouse pulls.

The base pay range for this position is expected in the range below:

$123,600 - $198,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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