RELEX Solutions is a leading Finnish company specializing in software solutions for retail and supply chain planning. Through our innovative technologies, we optimize logistics and retail processes, making them faster, more efficient, and cost-effective. As an employer, we highly value employee satisfaction and offer diverse development opportunities, high autonomy, flat hierarchies, and a well-balanced work-life environment. Our recognition as a Top Company on Kununu since 2022 highlights our commitment to providing an outstanding workplace.
As a Programme Director (m/f/*), you will own a portfolio of projects and customers, overseeing the successful implementations of RELEX solutions, ensuring strategic alignment between customer objectives, project KPIs, and financial control. You will drive seamless transitions from sales to implementation, safeguard delivery success, and maximize customer value.
Key Responsibilities
- Implementation Strategy
- Define and execute project and account strategies that maximize adoption and value realization.
- Act as a trusted advisor, guiding customers to accelerate time-to-value and long-term success.
- Ensure implementation plans are realistic, achievable, and aligned with customer expectations.
- Stakeholder Management & Governance
- Collaborate with sales, customer success, delivery teams, and partners for smooth transitions, including facilitating cross-functional collaboration with vertical delivery functions and product development.
- Lead Steering Group Meetings, ensuring a strong governance model is in place including clear stakeholder communication.
- Risk Mitigation & Delivery Excellence
- Identify and mitigate risks early, ensuring proper safeguards in Statements of Work (SoW) and the methodology and governance enforced in the delivery.
- Manage project escalations proactively, both internally and with clients.
- Balance KPIs, financials, and resources to ensure successful delivery.
- Team Mentoring & Coaching
- Provide coaching and mentoring, fostering a high-performance team culture.
- Support the professional growth of project team members.
- Continuous Improvement & Growth
- Identify opportunities to enhance delivery efficiency and customer satisfaction.
- Support the pre-sales phase, offering insights into project planning and resource allocation.
- Identify opportunities to upsell and cross-sell additional solutions.
- Deep Product Expertise
- Gain in-depth knowledge of the RELEX software to provide expert guidance and best practices, and continuously expand your knowledge as the product develop.
What Makes You a Perfect Fit?
- Extensive experience (10+ years) in retail and software implementations, with a strong track record of delivering complex IT transformation programs.
- Proven ability to manage senior stakeholders, steering committees, and governance models, ensuring alignment at all levels.
- Deep understanding of Supply Chain Management (SCM) and category management systems from both a business and IT perspective.
- Strong leadership, communication, and interpersonal skills, with proven ability to influence decision-making at middle-management and C-level.
- Fluent in English; German language skills are a plus.
- Experience in change management and up-/cross-selling software solutions is beneficial.
What we offer:
- 30 vacation days per year, plus Christmas Eve and New Year's Eve off.
- Company pension plan with a 50% employer contribution.
- An international and positive work environment in a future-proof company, with the option to work up to 30 days per year from abroad.
- Great work-life balance: Design your work schedule according to your needs—whether on the go, in the office, or from home.
- Strong team spirit: We foster collaboration through events like summer and winter parties, diverse team days, and after-work activities—all while contributing to meaningful work.
- High autonomy, room for creativity, and an open feedback culture.
- Continuous learning and career development: Benefit from ongoing training opportunities and clear career paths.
- Modern and ergonomic workspace: Height-adjustable desks, brain-boosting snacks, and a foosball table for quick movement breaks with colleagues.
- State-of-the-art equipment: Choose between Apple or Android/Windows for your laptop and company phone.
- Subsidized, delicious company restaurant.
- Health and fitness benefits: Enjoy discounted memberships at FitnessFirst or the WellPass corporate fitness network. Looking for an extra fitness boost? Bike leasing through JobRad is also available.
Interested? Please apply with your full application documents, salary expectations, and earliest possible start date using the button below.
We value diversity and welcome applications from all backgrounds—regardless of gender, nationality, ethnicity, social background, religion, disability, age, sexual orientation, or identity.
To learn more about RELEX, visit www.relexsolutions.de. For questions about the application process, feel free to contact us at [email protected].
What We Do
RELEX Solutions is a leading provider of cutting-edge retail optimization software that’s built for the age of Living Retail, where change is the only constant. We help retailers adapt to every future, faster.
Our cloud-native Living Retail Platform delivers pragmatic AI across all retail functions and at retail scale, removing siloes, rigidities and inefficiencies along the way. We offer a fast lane to value that builds from a foundation of radically improved demand forecasting and supply chain optimization. Our customers leverage this enhanced supply chain visibility into exponential benefits — optimizing their space, allocation, workforce, pricing and promotion strategies, all within our unified platform.
