Program Coordinator

Program Coordinator 

Who we are:

AMOpportunities is the pioneer of CTaaS, Clinical-Training-as-a-Service, and the preferred clinical training provider for healthcare trainees worldwide. Our platform provides a comprehensive solution to clinical training capacity and access issues. Through our software and services, hospitals can earn revenue and attract new talent without expending additional resources. Educational institutions can benefit from our software and services too with guaranteed U.S. training which meets their unique curriculum requirements and allows for expanded student enrollment.

The creation of this unique software and our services is inspired by the growing global shortages of healthcare professionals. We’re changing the future by providing a learning model that empowers healthcare trainees to learn and work anywhere. Over 3,200 medical trainees have benefited from our 250+ clinical experiences. We’re breaking down traditional borders and building the future of healthcare education. 

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. AMOpportunities encourages you to apply even if you do not meet all listed qualifications. We look forward to your application. 

About the position:

The Program Coordinator will play a vital role in the operations and relationship management of programs for our international medical students and graduates as well as our US school partners. This position will be a liaison with physicians and their administrators to ensure program quality, document collection, and vetting of eligibility requirements. They are responsible for all essential administrative functions, including program creation and maintenance, to ensure all program information is correct and updated on AMO’s platform. This position will also ensure compliance with clinics, hospitals, and/or medical facilities, including but not limited to supporting the screening of immunization requirements, student documents, and other program documents to ensure all program standards are met.

While this position can be fully remote, we are looking for candidates to be residents of Illinois, Ohio, Michigan, Indiana, New York, Florida, or Alabama only.

Essential Functions: 

• This role requires calling physicians and their team on the phone or via video conferencing.

• Writing strategic emails that hold weight. Content must be engaging to the audience of prospective and/or current preceptors.

• Building and maintaining a good relationship with preceptors and administrators to ensure customer satisfaction and success.

• Developing an understanding of preceptor and/or student challenges and demonstrating a positive, proactive, solution-based approach to resolving and/or anticipating challenges.

• Collaborating closely and developing strong working relationships with other AMO team members.

• Composing compelling program copy and content that reflects our students’ needs.

• Coordinating documents – reviewing, organizing, and confirming documents submitted by medical trainees.

• Credentialing of physicians and medical professionals to ensure compliance with state licensing boards and relevant certifications. 

• Growing and maintaining a knowledge base of healthcare, medical education, and our evolving products and services.

• Supporting the onboarding and re-onboarding of programs onto AMO’s platform. 

• Collaborating on department projects aimed at streamlining processes, engaging our audience of prospective and/or current preceptors, and fulfilling data-driven goals and KPIs. 

• Other duties as assigned. 

Skills:

• Strong communication skills with the capacity to communicate well internally and externally across both verbal and written channels.
• Ability to upsell and present new offerings to clients in a persuasive manner. 

• An active listener who can absorb information and question effectively. 

• Adaptable to change in a dynamic workplace. 

• Strong organizational skills with meticulous attention to detail and managing and prioritizing multiple tasks and projects. 

• An ability to discern leads for new business. 

• Self-starter with the ability to set and achieve goals without daily supervision.

• Problem solver with a high sense of urgency and self-confidence as the environment is results-oriented.

• An understanding of our partner’s needs, culture, and objectives.

Education & Experience:

• Experience communicating with medical professionals and previous healthcare experience (clinical or medical education). 

• Interest in healthcare or medical education. 

• Experience managing multiple tasks. 

• A bachelor’s degree or a minimum of three years of experience in the relevant field.

Bonus: 

• Proficient in Microsoft Office

• Experience with CRM software, Slack, Trello, and Hubspot is a plus

What You Gain:

• Competitive base salary of $45,000 to $50,000 annually
• Comprehensive Benefits Program: Medical, Dental, Vision, 401k, Tax Exempt Student Loan Repayment, and Commuter Benefits.
• A mission-driven work environment committed to a spirit of support, growth, and achievement
• Performance-based career growth opportunities
• A front-row seat for the exponential growth of a booming education tech company
• Work/life balance

Equal Opportunity Employer

 At AMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees, and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability, gender identity, gender expression, pregnancy status (including childbirth and related states), sexual orientation, race, color, social or ethnic origin, religion, age, HIV status, past/present military service, or any other status protected by federal, state, or local law.

Due to the unprecedented situation of COVID-19, AMOpportunites has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding, and each role day to day. Please consider that our roles are hybrid with options to work remotely or in-office following the guidance of local health authorities and the CDC.