Program Associate, Early in Career

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Our Team
With a focus on Early in Career and all employee priority skilling, our team plays a significant role in ServiceNow's overall development strategy. We are passionate about developing talent to ignite our innovation and diversity of thought and create skill development in a personalized yet scalable way.
The Opportunity
The ideal candidate must thrive in a highly dynamic and changing environment and will help us deploy high-touch, impactful, and consistent new hire experiences with focus, empathy, operations, creativity, and innovation. You love to-do lists and using various tools to stay organized and accomplish administrative tasks that are the backbone of our work. You see yourself as a resource to others and part of a support system for early in career hires.
What you get to do in this role:

• Work in a team to deliver impactful early in career hire programming
• Leverage tools like excel to track and record data throughout the program lifecycle
• Provide overall communication and work with all areas affected by the project including partners, business sponsors and vendors
• Monitor and responds to questions in the team's shared inbox, becoming an expert on frequently asked questions
• Produce Zoom meetings to ensure the team's smooth program delivery
• Schedule complex events and calendar invitations for various and overlapping audiences
• Participate in program debrief and improvement discussions
• Apply consistency and best practices throughout program lifecycle, from onboarding to offboarding phases

Qualifications
To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• 1+ years of experience managing projects in fast paced environments

• A keen eye and attention to detail

• Exceptional prioritization and time management skills

• Proficiency in Microsoft Excel, Outlook and Zoom

• An interest in working with early in career new hires

• Experience coordinating with teams to create solutions

This position is not eligible for employment-based sponsorship.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
For positions in this location, we offer a base pay of $72,200 - $104,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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