Professional Services Consultant

Posted 3 Days Ago
Be an Early Applicant
San Mateo, CA
124K-175K Annually
Mid level
Cloud • Hardware • Security • Software
Our mission is to protect people and places in a privacy-sensitive way.
The Role
As a Professional Services Consultant at Verkada, you will manage post-sales deployments, provide expert-level configuration and training on products, and interface with customers to enhance product value and resolve issues. You will also contribute to strategic planning and educate partners and customers on product offerings.
Summary Generated by Built In
Who We Are

Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.

 

Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.

 

Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 28,000+ customers across 70+ countries.

The Role

We are seeking a Professional Services Consultant in the Global Services division with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. You will partner directly with the Global Services Manager and Territory Account Executives to service large and strategic customers within the Verkada footprint. In this role, you will directly interface with customers and partners on post-sales deployment project management, assisting with technical issues and providing expert-level configuration and training on Verkada Products. We need someone who will be highly motivated, able to learn quickly, and work independently while making an impact on the success of our Global deployments. 

Responsibilities

  • Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
  • Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
  • Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers
  • Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
  • Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
  • Stay up to date on the security and IoT industries by attending and presenting at strategic conferences and providing thought leadership within the market
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
  • Write white papers and knowledge base articles about Verkada Products, features, and integrations=

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field 
  • Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card) 
  • Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
  • Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Ability to adapt to an ever evolving workplace and company
  • Genuine excitement for software/hardware products, Cloud Security, and IoT devices
  • Travel up to 25%-50% 

Preferred Qualifications

  • Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
  • 3+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant 
  • Experience working with Linux systems 
  • Previous startup experience

Annual Pay Range

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$123,500$175,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy. 

Top Skills

Cloud
Iot
Linux
Networking

What the Team is Saying

Maddie Ondrejech
Jane Wang
Max Shen
Avia Weinstein
The Company
HQ: San Mateo, CA
2,000 Employees
On-site Workplace
Year Founded: 2016

What We Do

Verkada is the world’s largest cloud-based B2B physical security platform, offering a seamless blend of tech and safety. With six product lines — video security cameras, access control, environmental sensors, alarms, workplace systems, and intercoms — all integrated on one cloud platform, Verkada is designed for simplicity and scalability. Our real-time insights help organizations keep their spaces safe and comfortable while taking swift action to minimize security risks, workplace hassles, and costly inefficiencies.

Founded in 2016 and backed by over $460M in funding, we’ve grown fast, with 16 offices spread across four continents, 2,000+ employees, and 26,000+ customers in 85+ countries — including 82 of the Fortune 500.

Created by Stanford computer scientists and security experts, alongside Cisco Meraki’s co-founder and COO Hans Robertson, Verkada calls San Mateo, CA home. We also have offices in Salt Lake City, Tampa, Phoenix, Austin, London, Sydney, Taiwan, New York, Philadelphia, Toronto, Mexico City, Seattle, Tokyo, and Korea.

Why Work With Us

Verkada’s products start with safety – video security cameras, door-based access control and alarms, and extend to operations, environmental sensors, visitor and mailroom management.

All of our products can be accessed within one cloud ecosystem, bringing the intuitive and easy-to-use nature of consumer security products to the levels of scale

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Verkada Inc Offices

OnSite Workspace

At Verkada, we have a thriving onsite culture with a world-class Workplace Team committed to designing innovative spaces that spark creativity.

Typical time on-site: None
HQSan Mateo, CA
SG
Xinyi District
Austin, TX
Mexico City
Hanyang, KR
Kraków, PL
London, UK
New York, NY
Philadelphia, PA
Salt Lake City, UT
Seattle, WA
St. Petersburg, FL
Sydney, NSW
Phoenix, AZ
Tokyo, JP
Learn more

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