Product Technology Consultant - Agency Sales

Posted 2 Days Ago
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Kuala Lumpur, WP. Kuala Lumpur, Kuala Lumpur
Senior level
Information Technology • Software • Travel
The Role
The role involves providing product expertise and technology support in sales engagements for travel agency clients. Responsibilities include translating customer needs into solutions, delivering demos, and assisting with customer onboarding.
Summary Generated by Built In

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Overview
We are seeking a Senior Product Technology Consultant to join our Agency Sales team, where innovation knows no borders. This team drives commercial success by delivering product expertise, solution consulting and technology support to Sabre’s travel agency customers—including online travel agencies (OTAs), travel management companies (TMCs), and leisure agencies. OTAs focus on online consumer bookings, TMCs manage corporate travel programs, and leisure agencies curate personalized vacations and tours. With an inclusive culture that embraces a flexible work environment, we foster collaboration fueled by curiosity, boldness and shared success.

In this role, you will act as the product and technology expert supporting pre-sales efforts, customer solutioning and implementation success. You will collaborate closely with account teams, product managers and technical teams to translate customer needs into tailored solutions. Your work will influence sales outcomes, technology adoption and long-term customer value.

Key responsibilities

  • Support strategic sales engagements with solution consulting and product expertise.
  • Translate customer needs into functional product recommendations and implementation plans.
  • Partner with product and delivery teams to shape customer-specific solutions.
  • Deliver product presentations and demos that highlight business value and technical fit.
  • Guide customers through onboarding and post-sale technical enablement.

Qualifications and education requirements

  • Minimum 5 years of experience in travel technology or SaaS, with strong understanding of agency workflows, GDS platforms and APIs.
  • Proven ability to support sales cycles through consultative solutioning and product demos.
  • Strong technical and commercial acumen with ability to bridge product capabilities and customer needs.
  • Experience collaborating across product, sales and engineering teams to deliver client solutions.
  • Excellent communication and problem-solving skills; Bachelor’s degree preferred.

Benefits
Benefits are not one-size fits all which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:

  • Competitive pay and performance-based bonuses
  • Flexible work options
  • Comprehensive healthcare coverage
  • Generous PTO and holidays
  • Strong retirement planning support
  • Family-friendly benefits
  • Professional development opportunities

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

#LI-Hybrid#LI-MF1

Top Skills

APIs
Gds Platforms
SaaS
Travel Technology
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The Company
HQ: Southlake, TX
8,150 Employees
On-site Workplace

What We Do

We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.

Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.

Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.

Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.

We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.

Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.

We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”

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