Product Support Specialist

Job ID Number

R4704

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

We are looking for a motivated Production Support Specialist ready to take us to the next level! If you have data entry and data management skills and are looking for your next career move, apply now.

Job Description

We are seeking a detail-oriented and highly organized Project Admin to join our team. The primary responsibility of this role is to complete basic data entry, scanning, and indexing various source documents into a document imaging system for storage, processing, and data management purposes within the public sector. This role will be a full time contract and onsite.

What You’ll Do

• Prepare documents for digitalization by separating a variety of records to prep for their indexing subtype

• Operate scanning equipment to convert paper documents into digital formats, ensuring clarity and readability of scanned images, as necessary

• Accurately index and categorize digital documents within the imaging system, adhering to established naming conventions and organizational standards

• Implement document retention policies, ensuring compliance with designated retention schedules, as necessary

• Perform quality checks on documents to validate the document was received in the proper format

• Ensure the security and confidentiality of all digital records, following data protection regulations

• Maintain assigned office equipment in a clean and professional manner

• Work closely with managers and team members to ensure that all necessary documentation is collected, indexed, and maintained

Required:

• High school diploma or equivalent

• Experience with Microsoft Suite applications or equivalent

• Exceptional organizational skills with a keen eye for detail and accuracy

• Strong written and verbal communication skills with the ability to clearly convey information to team members and managers

• Familiarity with document imaging systems and related software

• Demonstrated ability to work effectively both independently and as part of a team

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

• Transportation to/from office, dependable and on-time

• Be available to work in minimum of one Saturday a month, if necessary

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.