Product Support Operations Intern

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San Jose, CA
Energy
The Role

Ye          At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality.

For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Product Support Intern to join our team in one of today’s most exciting technologies.  This role will report to Sr. Manager, Product Support and based in San Jose, CA.  This is a fully on-site, in office role.

Roles and Responsibilities:

  • Assist in development of metrics and dashboards
  • Produce weekly and monthly summaries of fleet escalated issues
  • Learn and research AI capabilities for integration into evaluating and presenting information

Skills and Experience:

  • Highly motivated and a self-starter
  • Strong oral and written communication skills 
  • Must demonstrate a bias for action and implementation
  • Working knowledge of PC business software applications (Word, Excel, PowerPoint), programming languages (Python, SQL)
  • Preferred experience with data tools and platforms (Salesforce, QuickBase, Tableau, Power BI) and cloud interfaces (AWS)
  • Additionally, Blender/Maya/Solidworks experience is a plus
  • Currently pursuing a bachelor’s or master’s degree, and successfully maintaining an above average GPA (preferably 3.0 or higher)
  • This internship is scheduled for June to August 2024

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position is based on various factors including, but not limited to, relevant skills and experience.

Salary Ranges:$34.50 - $37.50

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The Company
HQ: San Jose, CA
1,716 Employees
On-site Workplace
Year Founded: 2001

What We Do

Bloom Energy empowers businesses and communities to responsibly take charge of their energy. The company’s leading solid-oxide platform for distributed generation of electricity and hydrogen is changing the future of energy. Fortune 100 companies around the world turn to Bloom Energy as a trusted partner to deliver lower carbon energy today and a net-zero future. For more information,
visit www.bloomenergy.com.

The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable. Bloom’s unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions. By generating power where it is consumed, Bloom Energy offers increased electrical reliability and improved energy security, providing a clear path to energy independence.

Some of the largest companies in the world trust Bloom Energy to provide their businesses with clean, reliable and resilient energy. Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries.

The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team. Stay up to date with Bloom Energy through our social channels.

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