At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Product Success Intern will gain hands-on experience in supporting the product success team, helping ensure customers effectively adopt and utilize the company's products. This internship offers a valuable opportunity to learn about product management, customer support, and marketing in a dynamic and collaborative environment.
Key Responsibilities:
Product Adoption:
- Help in executing strategies to drive product adoption among customers.
- Assist in gathering feedback from customers about their product experiences.
Sales Assistance:
- Aid the sales team by providing up-to-date product information and resources.
- Support in preparing materials for sales presentations and customer meetings.
Communication:
- Keep internal teams informed about customer feedback and any product issues.
- Assist in communicating new product features and updates to customers and regional teams.
Performance Monitoring:
- Help track and report on key product metrics, such as usage rates and customer satisfaction.
- Assist in maintaining accurate records of customer interactions and feedback.
Marketing Support:
- Collaborate with marketing to create content highlighting product successes and customer testimonials.
- Help with social media posts and other marketing activities to promote product wins.
Administrative Tasks:
- Perform general administrative duties to support the product success team.
- Assist in organizing and maintaining documentation related to product success activities.
More about you:
- Currently pursuing a bachelor's or master’s degree at business faculty and available to work full time
- Excellent analytical and organizational skills, with a systematic approach to problem-solving.
- Fluent in English, both spoken and written.
- Demonstrated ability to work both independently and as part of a team.
- Enthusiasm for learning and adapting to new challenges.
- You are available to start work on July 7th, 2025.
- You hold valid student rights from „Studentski Centar“ throughout the entire internship period (6 months).
Internship timeline:
- CV screening & 1st interview (during April & May)
- Recruitment task (home assignments) (During May & June)
- Final interviews and selection process feedback (June)
- Start of the internship program (1 week orientation in Zagreb Infobip campus) - July 7th
- End of the Internship program (January)
When you become a part of Infobip you can expect:
- Orientation week with all interns and a personalized onboarding plan.
- Mentor and team support.
- Being a part of a growing company in a growing industry – we challenge you not to grow!
- Work with people from all over the world. We put the “global” in globalization.
- Possibility to stay on after the internship, depending on your performance and business needs.
Why choose internship at Infobip?
- Paid internship program
- Travel allowance as per city of work
- Free lunch
- Free Snacks and Beverages
- Social Events
- Internal Trainings
- Free access to Udemy platform
- Internship welcome package
- Referral Bonus
- Equipment
- On-Site Amenities
If you haven’t already, visit our landing page for more details, which you can find at the link.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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