Product Specialist

Posted Yesterday
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Toronto, ON
Entry level
Information Technology • Software
The Role
The Product Specialist will analyze and document systems and customer needs, define business scope and objectives, conduct competitive assessments, gather and analyze data, provide sales support, and improve product usability based on user feedback.
Summary Generated by Built In

Product SpecialistWho We AreTeranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets.Connect. Grow. Thrive Together.To learn more about who we are visit our website:  www.teranet.caAbout the RoleTeranet is currently looking for a Senior Product Analyst who will support the efforts of analyzing, reviewing, as well as evaluating system and customer needs performed by the Product Analyst. You will document product requirements, define the business’ scope and objectives in terms of the product, and comes up with systems that parallel the overall business strategies.You will work collaboratively with key project team members in defining product requirements, designing functional solutions for Teranet products, identifying and resolving project issues, as well as ensuring the solutions formulated meet requirements.What You’ll Be Doing 

  • Gather information from stakeholders to document functional, system, and/or data requirements. 
  • Articulate business, market, and user needs and justifications through the creation of user stories
  • Conduct ongoing competitive and technology assessments and create recommendations and feature definition to address market opportunities.
  • Collaborate with team members in the development of specifications to create unit and integrated test cases and assists in the analysis of results of unit and integration testing. 
  • Facilitate requirements gathering workshops and document high-level process maps to identify workflow optimization and client satisfaction improvement opportunities.
  • Perform system analysis for the design of enhancements to improve usability based on user feedback.
  • Provide support to the sales organization regarding sales demonstrations and any other assistance needed through the sales process.
  • Evaluates data formulated in conjunction with the Product Analyst and applies the results in influencing the direction of product offerings and business decisions.
  • Develop core data sets that promote accurate product analyses. Convert complex data and findings into understandable tables, graphs, and written reports.
  • Monitor and forecast marketing and sales trends. Measure the effectiveness of Teranet   product offering and strategies and rely findings to leadership team.
  • Devise and evaluate methods for collecting data, such as surveys, questionnaires, and opinion polls. Gather data on consumers, competitors, and market conditions.

About You

  • Bachelor’s Degree or Diploma or Equivalent Work Experience
  • Proficient in Microsoft Office
  • Strong technical, analytical, and development skills including the ability to provide solutions to a variety of business problems of complex scope and complexity.
  • Advanced facilitation skills to conduct and facilitate focused requirements analysis discussions.
  • Ability to work independently or within a team environment and handle multiple projects simultaneously.
  • Demonstrated ability to collaborate effectively with cross-functional teams.
  • Knowledge of the Software Development Life Cycle (SDLC).
  • Advanced knowledge of defining system and functional requirements.
  • Critical thinking skills to recommend original and productive ideas.

Why TeranetWe may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we’re so much more than that!Our Extraordinary People. Together, we are passionate, driven, resourceful, and authentic. We continue to thrive because of our people and their powerful ideas, strong team spirit, ‘can-do attitude, and unwavering dedication to our business and our clients.Growth Opportunities. Our people are smart, ambitious, and have big career goals. We not only encourage a culture of openly talking about our career aspirations but one where we truly invest in the continuous learning, development, and growth of our people.Our Work Environment. Let’s face it. We spend a lot of our time working, so the atmosphere is everything! We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.Company Culture & Core Values. Our company culture and core values are the core of our identity. They define who we are, how we engage with each other and our clients, and how we conduct business every day.What We Offer

  • Market-competitive pay structure​s
  • Paid Vacation & Sick Leaves
  • Maternity, Parental and/or Adoption Leave Top-Up Program
  • 100% Employer-Paid Health Benefit Plan ​
  • Retirement Savings Plans with Employer Matching Scheme
  • Ongoing Financial Wellness Seminars ​
  • Corporate Discounted Programs + Wellness Program
  • Employee Assistance Program (EAP) for our employees and their families!

At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve.  If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.Come As You Are.  We Like You that Way!

The Company
HQ: Toronto, Ontario
805 Employees
On-site Workplace
Year Founded: 1991

What We Do

Teranet is Canada’s leader in the delivery and transformation of statutory registry services, with extensive expertise in land and commercial registries. Our unmatched registry expertise makes us the most authoritative source of data and market insight for the financial services, real estate, and government and utility sectors.

Through our global partnership with Foster Moore, Teranet has expanded its registry solutions to include commercial-off-the-shelf (COTS) registry technology that delivers operational cost reductions, enhanced security and process improvements.

Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System.

As a pioneer in electronic registration systems and commerce, Teranet has received numerous awards for our technology platforms, expertise and our successful partnerships with the Provinces of Ontario and Manitoba.

An employer of choice, we are proud of our inclusive and diverse corporate culture where all employees have the opportunity to connect, grow and thrive.

- 2017-2024 Greater Toronto's Top 100 Employers

- 2022 Finalist for Best Employer Branding and The Leadership Agency Award for HR Leader of the Year

- 2021 Canadian Mortgage Awards Industry Service Provider of the Year

- 2018 Esri Silver Partner & Special Achievement Award – Geographic Information System Implementation

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