Product Owner, Supply Chain Tech - Enterprise Products & Platform

Posted 8 Hours Ago
Be an Early Applicant
Chicago, IL
Hybrid
130K-165K Annually
Mid level
eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
McDonald's feeds and fosters communities in more than 100 countries worldwide.
The Role
The Product Owner on the Supply Chain Tech team at McDonald's will oversee the Source to Pay functionality using SAP Ariba and Icertis, engage stakeholders, manage agile processes and improve user experience within supply chain operations.
Summary Generated by Built In

Job Description
Company Description:
McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology is here to power tomorrow's feel-good moments.That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Job Description:
This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Supply Chain team, where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services enabling and supporting a Global Indirect Modernization program (GI Mod). This role specifically will be focused on Source to Pay. The functionality will be built using SAP Ariba software with intergration to Icertis for CLM (Contract Lifecycle Management) working with our System Integration team.
Reporting to the Sr Product Manager of Global Technology Supply Chain, the Product Owner will anticipate and manage the strategic and tactical needs of the team. You will work with various global partners and stakeholders, including distributors, suppliers, and markets, as well as internal teams responsible for security, platform, and data management. In this role, you will act as a crucial liaison, representing the voice of technology during the development of processes and governance frameworks that will bring our new function to life. This role is crucial in driving outcomes for the Supply Chain Global Indirect Modernization program, managing agile product and process improvements, enhancing user experience and adoption, and ensuring alignment with both Global and Market Supply Chain teams.
This is an exciting opportunity for an experienced technology leader to help shape and champion the transformation of our current Global Indirect Modernization practices and standards for the entire McDonald's environment on a global scale.
Responsibilities & Accountabilities:

  • Lead user story gathering and discovery workshops.
  • Lead and participate in daily scrum meetings.
  • Maintain detailed knowledge of the key business processes and systems and identify integration, alignment, and improvement opportunities.
  • Support developers by providing functional clarification and setting expectations with team and client.
  • Plan and execute test plans and test cases; ensure overall quality of solution.
  • Effectively analyze and prioritize high impact initiatives. Engage with customers, partners, and internal stakeholders to understand the primary use cases.
  • Author and create design artifacts such as: functional design specifications, source to data mapping and process and data flow diagrams.
  • Work with onsite and remote development teams, coordinating with both McDonald's and third-party vendor development teams.
  • Create and maintain documentation pertaining to product features and work processes while adhering to established standards.
  • Work to implement approved actions and workarounds to mitigate risks.
  • Lead the adoption of key takeaways from project retrospectives.
  • Improve team performance by leading, mentoring, training, and presenting effectively.
  • Act as a mentor with the adoption of PMO processes and standards.
  • Solve difficult problems impacting a team or project; identify ways to improve current customer needs.
  • Accountable for project ceremonies using Agile.
  • Contributes to features from ideation, implementation, deployment all the way through maintenance and support.
  • Provides input into the functional design and acceptance criteria of business requirements, in a manner developers can understand and validate.
  • Writes epics, user stories, acceptance criteria in automation scripts and assists in leading all agile events as part of the product team.
  • Collaborates with other product teams, technical architects, developers, and tech leads to understand and guide the technology roadmap.
  • Verifies the results of testing and raises defects/issues against the features owned. Tracks defects to ensure resolutions are implemented.
  • Supports the end-to-end testing of the feature and provides sign-off for the code release into production.
  • Builds and maintains strong working relationships with multiple diverse stakeholders across the company.
  • Understands customer issues, converting them into problem statements and provides out of box solutions using design thinking.
  • Acts as scrum leader, working with teams to drive improved agile behaviors and support PI planning activities.


Benefits eligible : Yes
Bonus eligible : Yes
Long term incentive eligible : Yes
The expected salary range for this role is $129,800-$165,490per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Qualifications:

  • Bachelor's degree in related field and 3 - 5 years' experience required.
  • Experience with SAP Ariba software required Supplier and Catalog knowledge preferred, Icertis software experience a plus.
  • Minimum 2 years working in an Agile Product Management environment, preferably on customer-facing products within agile development teams. Demonstrable experience with Agile methodologies.
  • Experience with JIRA and Confluence.
  • Strong quantitative analysis skills; analytics mindset and skills in research and analysis.
  • Superb communication and presentation skills, both verbal and written.
  • Experience with data management, data warehouse and data interface concepts.
  • Strong ability to speak to, as well as collaborate with, engineers, product managers, project managers, corporate leadership, and partners.


#Li-Hybrid
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected] . Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Top Skills

Sap Ariba

What the Team is Saying

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The Company
HQ: Chicago, IL
1,400 Employees
Hybrid Workplace
Year Founded: 1955

What We Do

McDonald’s is the world’s leading global foodservice retailer with over 38,000 locations in over 100 countries. We feed 68 million people every day and, along with our franchisees, employ 1.9 million people worldwide.

We're a household name across the globe, and we’re in the midst of a tech revolution in our business, doubling down on tech and creating a tech ‘recipe’ that is almost as proprietary as our Big Mac sauce®. Our tech organization is made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, edge computing.

Why Work With Us

You'll work on industrial-scale products and platforms, alongside diverse, global teams who are always hungry for a challenge. We invest more than $1 billion in tech every year and have countless projects in AI, ML Image/Voice Recognition, IoT, robotics, edge computing and more. Bonus: see your family and friends use your work across the world.

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McDonald’s Global Technology Teams

Team
Product + Tech
About our Teams

McDonald’s Global Technology Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe in nurturing relationships while also offering flexibility. Please see each job description for specific details on hybrid or remote work.

Typical time on-site: Flexible
HQChicago, IL
Australia
Germany
Singapore
United Kingdom
France
Canada
Ireland
Mexico
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