Hi, I'm Erika Plazas, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experience extraordinary.
We are looking for a Product Owner II:
- Research industry trends, technical publications, and internal feedback to influence product direction.
- Collaborate with Product Management and clients to prioritize the roadmap and champion features that deliver the most value.
- Stay informed about client business initiatives to conceptualize features aligned with their objectives.
- Work closely with Scrum Masters, Release Train Engineers, and other Product Owners to ensure impact-free implementation of solutions.
- Facilitate iteration planning sessions, daily stand-ups, backlog grooming, and retrospectives.
- Track and report team progress, including capacity, backlog, velocity, and delivery timelines.
- Collaborate with internal/external project teams to ensure smooth solution consumption.
- Assist with deployments and production support, resolving issues as needed.
Is this opportunity right for you? We are looking for candidates who:
- BA/BS in Business Administration, Computer Science, Information Systems, or a related field.
- 2-4 years of experience as a Product Owner, Product Manager, Systems Analyst, Business Analyst, Project Manager, or equivalent.
- Knowledge of .Net/C#, web services, APIs, and automation tools.
- Familiarity with technologies such as Java or JavaScript is a plus.
- Experience with tools like Jira, Rally, or CA Agile Central is advantageous.
Our Guiding Principles
Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits
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Work from Home, in-office, or hybrid
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Employee Belonging Groups
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Healthcare: Dental and Medical
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Paid Vacation, Volunteer, and Holiday Time Off
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And so much more!
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here
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#LI-Remote
Location(s):
MX.Guadalajara.Client
Top Skills
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.
That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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