- You are passionate about creating market leading, human-centred digital experiences that make meaningful use of AI to positively drive engagement with customers.
- You have the skill and drive to manage complex stakeholder environments and competing priorities within an agile delivery environment.
- You are a champion collaborator, and a tenacious and an excellent communicator, using your story telling and influencing skills to being clarity and alignment across tech, business, and design teams.
- You stay ahead of the curve, continuously scanning the technology landscape for new technologies, tools and approaches that could enhance our digital offerings.
- Join us as we build the next evolution of our exciting and market-leading digital channels, all delivered seamlessly through brilliant digital customer experiences.
About the business
Within Retail Banking Services (RBS) the Digital Domain drives the strategy and delivery behind CBA’s market leading CommBank app, and its desktop asset Netbank, delivering an integral service and brilliant experiences to over nine million digitally active customers.
Your impact and contribution
As the Product Owner, Digital AI Experiences, you will be driven by a desire to execute on the vision to deliver exceptional digital experiences to our customers. Drawing from your strong delivery experience, you’re constantly pushing the boundaries to help deliver outcomes that fundamentally shift the customer experience and unlock more value. Your passion for and ability to solve complex problems is key to delivering these high-quality solutions to market.
You have a high tolerance for complexity and ambiguity coupled with the resilience and tenacity to see things through.
You have experience working in a fast paced, agile environment and use leading practices with an appreciation for the value of continuous delivery and user testing.
Here, you’ll collaborate with the best engineers in the country that emphasise open communication, quality work and a culture of excellence. And your hard work will pay dividends, being able to tap into flexibility, great rewards and the ability to drive your own career growth, knowing you’ll have our support every step of the way.
See yourself in our team
We are here to build world-class experiences for our customers that go beyond design to improve the financial wellbeing of each user. As someone who naturally balances product strategy, deep thinking with imagination and design, you’re a natural for coming up with great ideas. As a team we’re constantly striving to be the best in digital, pushing the boundaries to provide an unrivalled, personalised user experience across every product. Our diverse teams are dedicated to learning, sharing knowledge and continuous improvement. Innovation, passion and creativity shape our culture.
We’re interested in hearing from an experienced digital product professional with relevant skills and experience including:
- Proven experience as a Product Owner or Product Manager, preferably within the digital and AI-related domains.
- An understanding of AI/ML capabilities, limitations, and ethical considerations.
- Experience working in agile teams with a solid grasp of agile methodologies and frameworks.
- Demonstrated ability to manage complex stakeholder environments and competing priorities.
- Excellent communication, storytelling and influencing skills.
- Passionate about creating human-centred experiences that make meaningful use of AI.
- Technical literacy and comfort collaborating with data scientists and engineers.
If this sounds like you, apply today!
Working with us
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring the best digital experts from across all of Australia. We really love working here, and we think you will too.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.
We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 08/05/2025
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What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
