Product Ops Metric Intern (Remote, CAN)

About the Role:

As a Metrics Intern on the Product Operations team, you will play a key role in supporting data-driven decisions and optimizing operational processes. This position offers the opportunity to collaborate with cross-functional teams, analyze critical metrics, and provide insights that directly impact the team’s efficiency and success. From preparing presentations for quarterly reviews to managing travel budgets, reconciling event finances, and overseeing communication tools like Slack channels and distribution lists, your contributions will ensure smooth day-to-day operations and help drive strategic initiatives.

This internship is ideal for someone who thrives in a fast-paced environment, enjoys working with data, and is eager to gain hands-on experience in operations, analytics, and team collaboration

What You'll Do:

Product Operations Quarterly Metrics Meeting and Presentation:

• Schedule, organize, and prepare to analyze data for quarterly metrics reviews for multiple projects.

• Develop visually compelling presentations to effectively communicate insights and progress to stakeholders.

• Revamp metrics in collaboration with team members to ensure alignment on reporting standards and data accuracy.

• Provide feedback on metrics to be considered in reporting

• Automate custom business reporting for Product and Engineering leaders 

Roster Management:

• Maintain and update team rosters, ensuring accuracy and consistency across multiple enterprise systems of record. and consistency across all records.

Tracking Travel Budget and Monthly Emails:

• Monitor and manage travel budget allocations, ensuring expenses align with organizational guidelines.

• Generate regular reports on travel expenditures and provide insights into cost-saving opportunities.

• Draft and distribute monthly travel budget summary emails to keep stakeholders informed of current spending and remaining budget.

Reconciling Budgets for Completed Events:

• Review and reconcile budgets for completed events, ensuring all expenses are accounted for and accurately recorded.

• Collaborate with finance and event leads to identify any discrepancies and resolve them promptly.

• Prepare post-event budget reports for review by PAG budget owners.

Software Capitalization Efforts:

• Support the tracking and reporting of software development costs for capitalization purposes.

• Collaborate with finance, Accounting, and product teams to ensure accurate documentation of efforts and expenses.

Survey Results Analysis:

• Collect and analyze feedback from team surveys to identify trends, areas of improvement, and actionable insights.

• Present survey findings to stakeholders and assist in implementing recommendations for team growth and efficiency.

Automated Distribution Lists and Slack Channels:

• Create and maintain automated distribution lists for team communications, ensuring they are accurate and up-to-date.

• Manage and organize Slack channels to streamline team collaboration and enhance communication workflows.

• Monitor and address any issues related to access or functionality of distribution lists and Slack channels.

What You'll Need:

• Education: Currently pursuing a degree in Business Administration, Data Analytics, Operations Management, Finance, or a related field.

• Skills:

  • Proficiency in Microsoft Excel or Google Sheets; experience with data visualization tools like Tableau is a plus.

  • Strong organizational skills with acute attention to detail.

  • Excellent verbal and written communication skills.

  • Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint); experience with Google Suite, Slack, and Zoom preferred.

  • Ability to manage changing priorities and work effectively under pressure.

#LI-MS1

#LI-Remote

What You Can Expect:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Paid holidays (including birthday holidays) and 401k matching (where applicable)

• Professional development opportunities including workshops, tech talks, and Executive Speaker Series

• Assigned mentors from across the company for continuous support and feedback

• Participation in companywide initiatives including ERGs, FalconFIT, Wellness Programs, and Employee Assistance Program

• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Ownership of impactful projects that move the company forward

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.