Product Operations Manager

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Senior level
Fintech • Consulting
The Role
The Product Operations Manager will enhance USIS Product Management with process ownership, reporting, training, and standardization to improve efficiency and communication across teams.
Summary Generated by Built In

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Responsible for helping to shape the current and future state of USIS Product Management through ownership of process, tools and reporting.  You will provide documentation and training on existing ways of working and become the SME on USIS Product Management reporting and communication.   

What you’ll do

  • In partnership with Product Leadership, develop and drive the implementation of standard processes and procedures across Product to ensure efficiency, consistency and clarity across the team

  • Analyze key reports to identify anomalies and variances and research the reasons behind the results. Communicate with / report out to internal stakeholders including product managers and leadership to aid in decision making. 

  • Create high level documentation and product user guides for systems used by Product Managers to ensure Product understands the importance of said system along with a consistent approach in how data is input and updated with a goal of accurate and consistent reporting

  • Partner with product managers and finance on revenue and expense reporting to ensure accuracy of report and timeliness of forecasts 

  • In partnership with Product Leadership, develop standard approach to creating and updating product roadmaps and roll-out to existing and new team members

  • As needed, drive meeting material standardization for key meetings across Product

  • Continuously seek to improve processes and reporting across the product organization and drive positive change.

  • Lead communication efforts within Product Management

What experience you need 

  • 5-7 years of  experience in operations function or project management experience

  • Intermediate analytical thinking with experience defining technical and data driven processes, tools and standards

  • Ability to manage and prioritize multiple tasks and projects and assist others’ in establishing appropriate priorities

  • Excellent communication and interpersonal skills with the ability to influence and build strong relationships across functions

  • Consistent with Equifax’s 3/2+2 flexible work framework, a willingness to work Tuesday, Wednesday, Thursday in Equifax’s Atlanta or Alpharetta office

What could set you apart

  • Analytical/technical-oriented mindset that can understand both technical and business impacts of data and related decisions

  • PMP certification

  • Experience using Aha

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-Atlanta-One-Atlantic-Center

USA-Atlanta JV White

Function:

Function - Product

Schedule:

Full time

Top Skills

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The Company
HQ: Atlanta, GA
16,742 Employees
On-site Workplace

What We Do

At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward.

Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region.

For more information, visit Equifax.com.

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