Product Operations Manager

Posted 15 Hours Ago
Be an Early Applicant
Plantation, FL
Hybrid
87K-173K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
We help people be their best in the moments that matter.
The Role
The Product Operations Manager will lead the development and management of Application Services for public safety customers. Responsibilities include managing project execution, presenting project status, developing project plans, collaborating with stakeholders, and mitigating risks. The role emphasizes program management best practices and communication regarding project expectations and updates.
Summary Generated by Built In

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThe Product Operations team for ASTRO and Building Blocks is looking for a talented leader to join the project management team to manage the next generation Application Services being developed for our Public Safety customers. Application Services are made up of the smart features such as SmartConnect, SmartMapping, SmartMessaging, Smart Programming , and SmartLocate. We are looking for a person to lead both new application service development as well as sustaining feature development across the APX, APX NEXT and Molokai platforms. Our mission is world class program management with emphasis on risk management and executing to plan.
Job Description

  • Responsible for managing Application Services projects inclusive of new services introduction, new product / releases introduction and on-boarding new customers.

  • Presents project status to all levels of the organization (VP level and above). 

  • Develops project charters and statements of work (SOW) and obtains project sponsor/stakeholder buy-in for project initiation. 

  • Defines and develops detailed project plans based on the given requirements and scopes.

  • Demonstrates best practices for developing schedules and understands the critical path.

  • Monitor project execution to ensure all obligations are met and drive projects to completion.

  • Collaborate with global stakeholders (internal and external) to resolve conflicts and drive successful delivery of projects.

  • Manages expectations of project sponsor and stakeholder with timely communication/escalation of risks/issues, their impact, and mitigation/corrective actions.

  • Recommends corrective actions and implements changes.

  • Identifies and mitigates project risks. Owns resolution to any dependency or issue not being delivered by the appropriate party.

  • Ensure all project documentations are completed and kept in the appropriate storage.

  • Familiar with the D-Stream process.

  • Familiar with waterfall and agile development methodologies and their associated quality assurance methods.

Qualifications:

  • Bachelor's degree in computer science, engineering, or similar is preferred.

  • Minimum 5 years Project Management experience, preferably with experience in Software Development, Telecommunications, Radio Communications, or Aerospace/Defense preferred.

  • Demonstrated competency with a project management tool (e.g. MS Project, Primavera, Smartsheet)

  • Excellent written and verbal communications skills are necessary.

  • Strong interpersonal skills with a desire to collaborate with internal and external business/technical teams.

  • Ability to work independently as well as with a team.

  • Highly organized, structured, and process oriented; team building skills a plus.

  • Able to simplify a complex situation and provide updates accordingly.

  • Certified PMP preferred.

Target Base Salary Range: $86,500 - $173,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-RS1


Basic Requirements

  • Bachelor's degree in Computer Science, Engineering or similar is preferred.

  • Minimum 5 years Project Management experience, preferably with experience in Software Development, Telecommunications, Radio Communications, or Aerospace/Defense.


Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

What the Team is Saying

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The Company
HQ: Chicago, IL
21,000 Employees
Hybrid Workplace
Year Founded: 1928

What We Do

Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Learn more about how we’re solving for safer communities, safer schools, safer hospitals, safer businesses – safer everywhere.

Why Work With Us

We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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Motorola Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.

Typical time on-site: Flexible
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