Product Operations Analyst (Remote)

Reposted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Brazil
Remote
Entry level
Information Technology • Consulting • Cybersecurity
The Role
The Product Operations Analyst at Axur will support product processes by analyzing data, improving workflows, and ensuring efficient operations. Responsibilities include responding to customer support tickets, managing data leaks, and collaborating with various teams.
Summary Generated by Built In

Description

Axurians are innovators at heart, driven by a mission to make the internet safer for everyone. Our core values of putting the customer first, taking true ownership, and pursuing smart results define our unique culture. We offer a dynamic and flexible environment where creativity, maturity, and initiative are celebrated. As part of our global, world-class team, you'll collaborate across borders to deliver cutting-edge external cybersecurity solutions. Join us at Axur, where your ideas and expertise will shape the future of digital experiences.

We believe in creating an inclusive hiring experience for everyone. With our fully online selection process, all stages are conducted remotely. If you require any accommodations, please let us know in the application form, where you can indicate any necessary adjustments, and we'll be happy to assist.

Are you an analytical and proactive person? Do you enjoy working in dynamic environments?

We are looking for a Product Operations Analyst to join our team, providing support in optimizing product processes and ensuring seamless operations. We need an organized, communicative, and proactive person who is willing to analyze data, improve workflows, and collaborate with different teams—helping drive efficiency and growth for the entire Axur team. And you can work remotely from anywhere in the world!

A typical workday might include:

  • Respond to customer tickets related to Axur's products;
  • Perform manual validations and targeted searches for specific scenarios;
  • Support the validation of new information sources;
  • Conduct advanced searches using search operators (e.g., Google Dorks) to retrieve more accurate information;
  • Test different search methods and analyze results to optimize information retrieval from product sources;
  • Manage messaging groups.
Requirements

Indispensable Requirements

  • Fluency in Portuguese and advanced level of English.
  • Basic knowledge of information technology.

Additional Qualifications

  • Intermediate or advanced Spanish;
  • Experience handling large-scale data leaks;
  • Experience in technology companies, especially in B2B SaaS;
  • Experience with programming languages (Python or Shell).
Benefits
  • Home office assistance: an allowance of R$ 2,000.00 in the first month to buy all the items for your home office. Axur will send only the laptop (which must be returned to the company in case of departure);
  • Flexible benefit of R$ 990,00 per month;
  • Health insurance and dental plan (Bradesco Top Nacional);
  • Prudential Life Insurance;
  • Annual Employee Bonus Plan;
  • Possibility of Employee Stock Options Plan (equity participation in the company);
  • Anywhere Office work model;
  • Super flexible hours;
  • TotalPass;
  • Language classes and a platform for study with more than 25 idioms.
  • Culture focused on the individual development of Axurians (360º evaluation and Individual Development Plan (IDP);
  • Agreements and partnerships for individual development (Coursera, Udemy, OpenEnglish, Fisk, MBA USP ESALQ, and others);
  • Internal Rewards Programs (Best Recruiters, and others)
  • Parental Leave Program (Pregnant and Companion; Adopter and Adaptation period).

Top Skills

English
Portuguese
Python
Shell
Spanish
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The Company
Miami, Florida
224 Employees
On-site Workplace

What We Do

Monitoring, detecting, and eliminating those online risks posing the greatest threat to your security and reputation on the web help your company thrive. Axur is a SaaS platform for digital risk prevention, protection, mitigation and Cyber Threat Intelligence (DRP + CTI). Choosing us means your digital presence is defended by the best in the business.

You know the power of leveraging your digital presence. So we’ve made it our mission to protect it. With the broadest monitoring coverage and fastest industry reaction times whenever incidents occur, our number one priority is guarding & maintaining that invaluable trust between your company and the public

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