Product Manager

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn fosters a dynamic and supportive environment where hard work and great results are rewarded and celebrated. We value openness and continuous improvement, encouraging team members to acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a positive and empowering workplace for everyone.

About the Role

The Product Manager will be a smart and progressive long-term thinker with a proven track record of tackling complex problems by breaking them down and delivering products in an incremental fashion under tight timelines.

A typical day will include…

• Understanding, articulating and translating business problems into product requirements,  documenting use cases, and proposing solutions for new and existing customers. You will be a subject-matter expert and the go-to person for one or more Bullhorn products. 

• Developing, publishing, and maintaining the roadmap for the Talent Platform. Diligently and continuously prioritizing and re-prioritizing work based on customer input, market needs, stakeholder input, internal and external drivers and user feedback. Communicating the roadmap to  internal and external stakeholders at a regular cadence.

• Partnering with Product Marketing to research & document market opportunities across all applicable staffing customer segments, industries & geographies. Defining MVP for new offerings and ensuring MVP addresses the needs of those target markets.

• Working closely with members of the UX team to understand, document & iterate over the user experience and usability of new capabilities.

• Partnering with Product Owners, Architects, UX Designers & Developers to drive product development. Defining milestones & success criteria for the development team. Holding team members accountable to ensure in-scope and on-time delivery of releases, and surfacing risks to leadership.

• Leading cross-functional initiatives with members of Product Marketing, Development, Sales, Professional Services and Support to ensure the successful launch of new products and features.

• Partnering with Product Marketing to define the go-to-market strategy, messaging and positioning of new offerings.

• Continuously monitoring product health indicators including bookings/revenue, customer churn, satisfaction & feedback, support metrics and implementation efficacy. Synthesizing product health inputs to inform ongoing roadmap decisions and product investments.

This role is a fit for you if...

• You have experience with the Talent Platform, required.

• You have experience owning large & complex projects from start to finish.

• You have a customer-focused attitude. Experience interacting with customers on a regular basis to understand their needs and pain points, and delivering products and features that enable them to get things done quickly and efficiently.

• You have experience working closely with internal and external stakeholders in a highly collaborative fashion.

• You are highly motivated self-starter, accountable, team player.

• You have the ability to lead through influence, building strong relationships and driving outcomes across departments.

• You are disciplined approach to execution and follow through.

• You are goal-oriented and capable of mobilizing a team towards completion of objectives. Hold yourself and others accountable for results.

• You have the ability to work in a fast-paced environment handling multiple tasks simultaneously and meeting goals and deadlines under pressure. 

• You have superior problem solving and project management skills including ability to balance resources and rapidly evaluate and address risk.

• You have experience in the staffing and recruiting industry is a plus.

• You have excellent communication skills (verbal, written and presentation) with the ability to synthesize and explain complex product and market trends.

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table.  If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.