Product Manager

Our Company

Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. 

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

The Role

As a Product Manager at Arch, you will be responsible for driving the development and execution of key product initiatives that enhance our platform’s capabilities and deliver value to our clients. You will play a key role in shaping our product strategy, working closely with engineers, designers, and stakeholders to ensure the successful execution of features that deliver value to our clients. You will play a pivotal role in aligning product development with the broader organizational goals, ensuring that our solutions are scalable, effective, and meet the needs of both internal and external stakeholders.

In this role, you will influence the entire product lifecycle, from ideation and requirements gathering to launch and post-launch improvements. By leading technical initiatives, you will ensure that our platform develops cutting-edge features to meet the evolving demands of our clients.

Your responsibilities will include:

• Lead the product development process from concept through launch, defining technical requirements and collaborating with engineering teams to bring features to life.

• Translate business needs into clear technical specifications and product roadmaps, prioritizing initiatives based on customer needs and strategic company goals.

• Collaborate closely with cross-functional teams including engineering, design, and operations to ensure successful execution of product initiatives.

• Manage the product backlog, ensuring tasks are well-defined, scoped, and aligned with broader business objectives.

• Define and track key performance indicators (KPIs) and objectives and key results (OKRs) that align with broader company goals.

• Ensure stakeholders are informed and aligned on product decisions, providing clear communication on the “why” behind prioritization and feature rollouts.

• Identify and develop business cases for new opportunities, obtaining buy-in from internal and external stakeholders.

• Operate at multiple levels, from strategic planning to detailed technical execution, to ensure seamless integration across all functions.

Reach out to us if you have:

• 3+ years of experience in product management, with a focus on technical products or platforms.

• A strong understanding of technical concepts, including systems design, data architecture, and API development.

• Proven ability to balance technical requirements with business objectives and user experience.

• Strong communication skills, capable of managing internal and external stakeholders through presentations, writing, and other artifacts.

• Experience turning technical projects into business KPIs and achieving business objectives.

• Bachelor’s degree in Computer Science or a related technical field (preferred but not required).

Bonus Points if you have: 

• Experience working with financial platforms or investment management tools.

• Familiarity with data architecture, cloud infrastructure, and scalable systems.

• Prior experience working in FinTech or SaaS environments.

A Note about us:

All of our roles are based full-time at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

Some perks of working for Arch include:

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).

• Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.