Product Manager

About the Product Manager at Headspace:

At Headspace, our B2B products help millions of employees and health plan members access the mental health care they need. As a Product Manager in the B2B organization, you’ll play a critical role in shaping our employer and partner-facing experiences, leveraging data systems, automation, and engagement tools to drive adoption and impact. You will be responsible for building scalable solutions that enhance employer engagement, improve client reporting, and optimize internal tools to better support our partners. If you're passionate about data-driven decision-making, growth, and creating seamless employer experiences, this role is for you!

What you will do:

• Develop and execute the product strategy for employer engagement mechanisms, including challenges, marketing automation, and branded experiences.
• Own and enhance Headspace’s B2B client reporting capabilities, ensuring robust, scalable, and insightful data reporting for our partners while collaborating with the Client Reporting team on strategic partner needs.
• Lead improvements to internal stakeholder management tooling, enabling customer success, sales, and account teams to better support our enterprise partners.
• Support B2B2C operations and escalations, working closely with cross-functional teams to streamline issue resolution and optimize the user experience.
• Drive data system enhancements that enable more effective decision-making, reporting, and analytics across our B2B ecosystem.
• Collaborate with engineering, design, marketing, and commercial teams to define, prioritize, and deliver high-impact product initiatives.
• Develop product requirements, define success metrics, and ensure seamless execution of the B2B roadmap.
• Act as a primary escalation point for B2B and partner-related product issues, coordinating responses and long-term improvements.
  

What you will bring:

Required Skills:

• Product Experience: Minimum of 2 years of product management experience, defining product requirements, success metrics, working with engineering teams, & iterating products over time. 
  
• Data Proficiency: Strong understanding of data structures, reporting tools, and analytics methodologies to drive product insights and decision-making.
  
• B2B Product Experience: Familiarity with employer engagement strategies, partner marketing, and enterprise SaaS models.
  
• Growth & Optimization Expertise: Experience optimizing digital engagement, automation, and reporting tools to increase product adoption and partner success.
  
• Project Management: Ability to manage cross-functional projects with multiple stakeholders, ensuring alignment and timely execution.
• Technical Acumen: Understanding of software development processes and ability to work closely with engineering teams.
  
• Stakeholder Management: Strong collaboration skills with internal teams (sales, customer success, engineering, marketing) to drive alignment and execution.
  
• Problem Solving: Ability to navigate complexity and ambiguity while delivering practical, scalable solutions.

Preferred Skills:

• Experience working with enterprise clients, especially in the health and wellness or HR tech space.
• Familiarity with business intelligence and analytics platforms (e.g., Looker, Tableau, DataBricks, Amplitude).
• Experience with marketing automation tools and customer engagement platforms.
• Knowledge of employer benefits ecosystems and how digital health solutions fit within them.
• Background in SaaS, B2B2C, or marketplace models.
  

Pay & Benefits:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $107,123-$133,903.

At Headspace, cash salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent Acquisition team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice