Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
As a Product Manager, you will be part of the Proximity Payments vertical in the Solutions organization collaborating and leading Transit Solution initiatives, Contactless Solutions and building new solutions enablement frameworks. The scope of the role is Sub-Saharan Africa and requires a high level of interaction and collaboration with business and technical resources across the company, including digital development platform, network processing, client support services, risk, legal, and operations.
The Proximity Payments Lead function will work with a diverse set of Visa issuers, merchants, and mobile ecosystem partners to deliver Face to face payment solutions successfully into the SSA marketplace. The Product Manager position will focus on supporting the Proximity Payments Lead, namely as the product lead supporting clients in the SSA region implementing contactless and Transit solutions supporting new transport verticals and next generation solutions to enable proximity payment acceptance, creating strategies that define Visa's participation in those opportunities, and delivering the capabilities required to capture those opportunities. In addition, the Product Manager will design and support enablement frameworks for new solutions coming into the region.
This position would be ideal for a candidate with an engineering or pre-sales consultant background looking to build upon that experience in the product side of a payments technology company.
A successful candidate will be highly adaptable, coachable, possess strong communication, presentation, interpersonal and organizational skills, and able to effectively manage multiple work streams. The ideal candidate for this position will have more than five years of product management, requirements gathering and use case design experience, with a technical background, an ability to think tactically and strategically, work independently with limited supervision in a fast pace and fluctuating environment.
Responsibilities
- Project manage and Support Visa Transit commercial rollouts and contactless solutions
- Provide on-field first level technical support for Visa’s transit integrations
- Responsible to advice and guide clients (Issuers, acquirers, merchants, 3rd party wallet providers, Public Transport Operators and technology vendors) on Transit integration options and act as a technical SME for Visa’s Transit integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols
- Provide product guidance to client support and development staff configuring issuer interfaces into the Transit and contactless
- Provide pre-sales technical integration support for the Visa Transit program and contactless acquirer and Issuer projects
- Maintain client satisfaction by supporting engagements resulting in successful go-lives
- Support the on boarding process for technology vendors onto Visa ready for transit program and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals
- Work in conjunction with regional staff with regards to supporting VTS client integrations
- Recommend improvements and enhancements to Transit and contactless capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions
- Develop and design enablement frameworks for new digital solutions in SSA
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications:
•5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
•Bachelors degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience
•Requires a minimum of 5+ years progressively responsible experience in product development in mobile payments and/or mobile application platforms or in payments systems integration
•The ideal candidate will have experience with mobile contactless payment issuance programs (i.e., payWave or payPass), smart card deployments (i.e., EMV), or with applications using NFC
•Preferred experience in an engineering or pre-sales consultant role with international experience
•A technically minded candidate with consulting experience in a sales engineering or systems integration role
•Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner
•Independent decision making required on daily basis with minimal oversight from senior members of staff
•Complex and varied workload, required to support multiple ongoing implementations and sales processes
•Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines
•Basic planning, organizational and problem solving skills
•Project management skills with the ability to manage multiple activities with both internal and external stakeholders
•Ability to travel as needed
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Top Skills
What We Do
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth. Our resilient business model, with its strong track record of success, will provide you with amazing opportunities to grow in your career, as well.
We are looking for people like YOU. Come join a people-centric company where you can invest in your career.
For more information, visit visa.com/about, visacorporate.tumblr.com and @VisaNews on Twitter.
Why Work With Us
Our employees are our company. Creating an inclusive and diverse workplace has been our key priority. With our purpose to “uplift everyone, everywhere” as our guide, we’re building an environment where diverse backgrounds and perspectives are celebrated and drive success inside our company and out in our communities.
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