Product Manager

Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com 

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to [email protected]. For any other non-disability related questions, please reach out to our Talent Partners.

Depop’s two ‘Retrieval’ teams, ‘Search’ and ‘Recommendations’ are at the heart of the discovery experience, guiding buyers to the perfect listings within Depop’s diverse inventory.

We’re looking for a Product Manager to lead one of these teams, owning its roadmap and collaborating with Engineering and Machine Learning partners to craft systems that power relevant, personalised discovery for our users. Reporting to the Product Lead for Depop’s Match initiative, you’ll work cross-functionally with Product Managers from other areas across the business to understand and prioritise their needs.

Responsibilities:

Strategy and roadmap:

• Work with technical co-partners to define and implement a product vision and strategy.

• You won’t be expected to come up with all the ideas, but instead facilitate excellent conceptualisation, prioritisation and decision making with your technical co-partners. 

• Work with Product Analysts to define and monitor the key metrics for your team and ensure ongoing experimentation best practices. 

Deciding what to build:

• Prioritise your team’s time and resources to achieve the maximum progress on key quarterly objectives, ensuring efforts are directed where they matter most

• Interact with stakeholders throughout the business to understand and prioritise their retrieval needs

• Use user research and thorough data analysis to make informed decisions about what to and what not to build and ensure this technical team remains connected to the needs of our users. 

Keeping everyone aligned and informed:

• Aligning with the Product lead and the functional leadership on the priorities and strategic goals of the wider ‘Match’ product area (Recommendations, Search, Ranking teams)

• Keeping all stakeholders informed about team direction and progress

• Motivating the team and giving them the context they need to reach their potential

Requirements:

• Experience as a Product Manager ideally working with ML products, or in a highly relevant technical field.

• Excellent communication skills. You are logical, articulate, and can work collaboratively with highly technical stakeholders.

• A strong sense of ownership and be highly organised. You create order in the world around you and get huge satisfaction from delivering the highest quality features

• Beginner’s Mindset is one of our core values. We’re a learning organisation, and a group of people that thrive on getting better every day. Your curiosity and thirst for knowledge are more important than what you know already.

• Great commercial awareness. You think constantly about driving business results, and base your decisions in data, user interviews, and rigorous analysis

Things that would be useful, but are not essential:

• Experience working in a marketplace business

• Experience working in Recommendations, Search or Ranking

• Technical background, for example, engineering or machine learning

• A love of fashion, especially if you’re already part of the Depop community

Additional Information

Health + Mental Wellbeing

• PMI and cash plan healthcare access with Bupa

• Subsidised counselling and coaching with Self Space

• Cycle to Work scheme with options from Evans or the Green Commute Initiative

• Employee Assistance Programme (EAP) for 24/7 confidential support

• Mental Health First Aiders across the business for support and signposting

Work/Life Balance:

• 25 days annual leave with option to carry over up to 5 days

• 1 company-wide day off per quarter

• Impact hours: Up to 2 days additional paid leave per year for volunteering

• Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.

• Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant

• All offices are dog-friendly

• Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life:

• 18 weeks of paid parental leave for full-time regular employees

• IVF leave, shared parental leave, and paid emergency parent/carer leave

Learn + Grow:

• Budgets for conferences, learning subscriptions, and more

• Mentorship and programmes to upskill employees

Your Future:

• Life Insurance (financial compensation of 3x your salary)

• Pension matching up to 6% of qualifying earnings

Depop Extras:

• Employees enjoy free shipping on their Depop sales within the UK.

• Special milestones are celebrated with gifts and rewards!