Product Manager
REPORTS TO: Vice President, Research & Development
IMPACT / CONTRIBUTION
The Product Manager position has the objective of managing the product through the product life cycle and leading the cross-functional team that is responsible for the success of the product. Responsible for identifying customer needs and market trends to identify opportunities to benefit the business. The role will assess customer acceptance of new product launch and strategically utilize this information to continually improve CCSI’s perinatal solutions. Works closely with Product Development, Product Management, Learning Management, Marketing, Support, Sales and Quality Management to see solutions through product launch and aligning all the teams involved. Responsibilities also include assisting the Product Management team in translating business needs into product requirements, measuring product acceptance of new products, and work with internal and external customers to ensure product success. Excellent communication and interpersonal skills are required.
Deliverables
- Business case
- Marketing Requirements Document
- Product Roadmaps
- Product comparisons, competitor analysis, and user stories
- Presentations and documents using the above content
GENERAL RESPONSIBILITIES:
- Gathers, manages, and prioritizes market/customer requirements
- Identify opportunities and collaborate with the clinical team on leveraging current and future clinical updates to drive product enhancements
- Gather feedback from customers about new product offerings
- Collaborate with members of the Product Management team to provide education, training, competitive insight, and any relevant product information to internal and external customers
- Act as a Subject Matter Expert
- Collaborate with the marketing team in developing and executing go-to-market launch plans for new and existing products
- Work directly with sales to ensure solutions are aligned with our perinatal competition and market
- Measure product acceptance and adoption to enhance future solutions
- Assists the Business Analysts in translating business needs into product specifications
- Assist the Vice President of Research and Development in developing and maintaining a product strategy and roadmap in collaboration with engineering, product development, sales, and marketing
- Interface with internal teams to address their support and implementation requirements
- Act as the customer advocate articulating the user’s and/or buyer’s needs
- Proactively solve problems with other departments
- Contribute information to product pricing
REQUIREMENTS
- Bachelor’s degree in business, preferred
- Product marketing experience required
- Minimum of 3 years, preferably in healthcare or regulated industry
- Proven experience with software development techniques, including Agile methods
- Excellent collaboration skills to interact with colleagues, cross-functional-teams, and customers
- Resourceful and possess a strong work ethic
- Proven ability to influence cross-functional teams without formal authority
- Experience in user experience design and understanding of data
- Excellent written and oral communication in both large and small group settings
- Requires functional knowledge of Microsoft applications including Teams
- Knowledge of Visio is a plus
- • Must be able to travel 15% of the time
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
